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Fetch, Brandon is seeking an emergency technician with managerial experience to join our emergency team.

The Assistant Practice Manager (APM-ER) assists in providing a successful outcome in patient care, a positive client experience, while promoting a collaborative environment between team members in the hospital.

Essential Functions:

• Direct and supervise specialty team members in an active leadership role in ensure team success (90% clinical environment, 10% office/clerical environment)
• Collaborate with training and clinical staff to ensure that training and quality goals are met
• Coach and lead through effective feedback to team members through the supervisory team
• Monitor and evaluate operations on a daily basis
• Responsible for assignment and direction of work, development and training
• Adjust employee schedules to accommodate the patient needs of the hospital as needed
• Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital on a daily basis
• Maintain familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures (SOPs), Standards of Care (SOCs) and Occupational Safety and Health Administration (OSHA) guidelines
• Assists in building rapport with clients and referring veterinarians to ensure an overall high level of customer satisfaction with the hospital and services we provide
• Minimize hospital liability through constant risk management review
• Report all unsafe situations and complaints
• Create and maintain a positive team environment

Requirements

Supervisory Responsibility

This position supervises all assigned team members to include leads and supervisory staff members for the Emergency department.

Required Education and Experience

• Bachelors or Associates degree, a minimum of 3 years of equivalent work experience or a combination of education and experience
• Supervisory experience in a veterinary hospital
• Demonstrated work history of above average performance, customer service, and attendance

Benefits

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance