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Victim Support Advocate (Auburn Gresham Area)
Location:
US-IL-Matteson
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Who We Are:

National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.


If YOU can envision it; WE can DO it! The possibilities are endless!


We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.


Working At NYAP

  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!
  • Student Loan Repayment assistance, up to $1,200 per year!
  • Medical, Dental, and Vision
  • Up to 22 Days Off Each Year! Plus 11 Paid Holidays Per Year!
  • Competitive salaries and benefits including a 401(k), Summer Hours Off (reduced work schedule), Tuition Assistance, and Work Anniversary Trips!
  • Peace leave


Position Overview

Summary

Under direction, assists victims of crime by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and performs related duties as required.


Responsibilities

  • Initiate contact with victims of violent crimes; advise crime victims of their rights and assist them in navigating through the criminal justice system.
  • Review police department crime reports; contact victims of crime in which a person has been arrested to ascertain what assistance may be provided by the Police Department; provide 24/7 crisis intervention and emergency assistance; conduct immediate needs assessment and provide information and referrals to other agencies and community services.
  • Assist victims in applying for benefits including reimbursement for lost wages and medical expenses; assist victims with completing and processing forms, including the state Victim Assistance Compensation Fund; determine victim eligibility for benefits.
  • Provide ongoing emotional support, encouragement and information to victims as the case moves through the criminal justice system; provide support during court proceedings, as needed; update victims regarding the ongoing status of criminal proceedings.
  • Confer with law enforcement officials on the status of cases; coordinate interviews between investigating officers and victims; provide support to victims and their families during interviews with law enforcement, attorneys, and other court personnel.
  • Initiate and maintain case logs, document case activities, and maintain files.
  • Conduct weekly Peace Circles in the Chatham Community to assist residents who wish to engage in conflict resolution, healing, support, decision making or other activities with engaging in honest communications, relationship development, and community building are core desired outcomes.
  • Participate in all community events and activities to promote safer communities and lead community education initiatives.
  • Perform related duties as required.


Minimum Qualifications

  • Masters Degree in Social Work or Human Services.
  • Two years of experience in victim services, outreach services, community programs, criminal justice or related experience.
  • Specialized training in assisting victims of violence crimes is desirable.


Knowledge of:

  • Criminal and juvenile justice systems.
  • Victims rights within the criminal justice system.
  • Needs and challenges experienced by people from diverse socio-economic and cultural backgrounds. Community resources and community organizations.
  • Various benefits available to victims of crime. Crisis intervention methods and techniques.
  • Interviewing techniques.
  • Restraining order process and procedures.
  • Safety planning for victims of crime.


Ability to:

  • Communicate effectively, both orally and in writing. Interpret and explain policies, procedures, and relevant laws.
  • Conduct needs assessments and provide appropriate community referrals.
  • Communicate effectively with people from diverse cultures and backgrounds.
  • Maintain a high degree of sensitivity, tact, and diplomacy during stressful situations.
  • Prepare accurate reports and case summaries.
  • Maintain records and documents.
  • Make public presentations.
  • Maintain confidentiality with sensitive information.
  • Work emergency call-outs, nights, weekends and holidays.
  • Establish and maintain effective working relationships with those contacted in the course of work.


If this describes YOU, please apply today!


NYAP also requires all of our employees, regardless of your title/position, to hold and maintain automobile liability insurance coverage of $100,000/$300,000. Please contact our HR department with questions, 614-487-3888 or hr@nyap.org


The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

Our organization was established in Ohio and is now in 10 states. We continue to expand and develop new and innovative programs for our communities and families. We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off. If YOU can envision it; WE can DO it! The possibilities are endless!

National Youth Advocate Program

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or email this job to apply later


 
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