Project Tasks
Customer's VxRail environment is active/active and has stretch clusters. Customer has 80 nodes in NY and 149 nodes in their DR site in NJ. Plans to expand this footprint over the next 12 to 18 months.
Day to day VxRail operational activities/tasks
General VMware infrastructure management knowledge How to do permissions , standard VM management, licensing, and vSphere networking
Able to articulate and recommend best practices in a VCF +VxRail environment
Knowledge of the VxRail+ VCF support process. Able to open/manage support cases with Dell EMC and/or VMware
Operational training around passwords and certs (specific to VCF)
Lifecycle management (specific to VCF)
Conducts knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures.
Assist with steps/processes needed to initiate VCF upgrade (if needed). Important to note resident can help coordinate with CS to schedule upgrade, but resident will not execute the upgrade that is a CS function
vSAN monitoring and management
Helping with updating the asset database and aligning it to how the VxRails are deployed.
Helping with dial-home setup/configuration
Resident needs to ensure the customer understands the process/procedures for version and codes upgrades, maintenance, firmware updates etc.
Share best methodologies throughout the residency assignment