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W Sr Software Administrator Jira Azure DevOps Rally Product Mana
Location: US-TX-Dallas
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Duties: - Supports software applications Aha!, Azure DevOps, Miro, and/or others as required across multiple functions within the Center for Digital Health (CDH).
- A large part of this role will be supporting Aha!, our designated product management tool, and the teams that use Aha!.
- Experience with Aha! is required.
- Azure DevOps experience along with Aha! to Azure DevOps integrations experience is highly desired.
- You will serve our product teams by administering our tools (software) to support the lean agile work of the teams and through training and enabling scrum/kanban best practices within the teams and tools.
- The Center for Digital Health is advancing Clinic's digital products for our consumers, patients, and providers, executing on Clinic's digital roadmap.
- This position reports to the Center for Digital Health's portfolio management organization.
As a senior software administrator for the Center for Digital Health your responsibilities may include: - Defining the standard configurations that all teams will follow and ensuring that these standards are consistently followed
- Defining the standardized portfolio reporting for senior leadership as well as supporting other reporting needs across CDH if coming from these tools
- Onboarding new teams according to the defined standards and ensuring their setup aligns with any team-specific processes
- Training teams on the organization's use of specified software in partnership with our agile coaches
- Creating and maintaining integrations between Aha! and Azure DevOps
- Conduct regular touchpoints (ex: internal Lunch and Learns) on topics pertaining to these software(s) to advance our collective knowledge and maturity in the use of these tools
- Supporting the teams with day-to-day questions or issues, and optionally holding regular office hours
- Actively seeking and managing user feedback on the organization's use of the specified software(s)
- Actively working with the Center for Digital Health executive sponsors to ensure their goals are being met
- Staying current with new software functionality and rolling it out across the Center for Digital Health where appropriate
- Managing license assignment and user access
- Work with IT to apply and maintain single sign on (SSO) and/or active directory (AD) groups utilized in the user permission process
- Managing contract renewals and collaborating with finance/budget representatives on actual and forecasted spend related to these software(s)
Skills: - Experience with agile development tools such as Jira, Azure DevOps, Rally, etc.
- Track record within Healthcare industry supporting agile teams.
- Excellent written and verbal communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences and stakeholders.
- Comfortable with ambiguity and facilitating discussions to explore the best possible solutions.
- The ability to lead and inspire with imagination, courage, and curiosity. Strong business acumen and the ability to dig in and solve problems, a self-starter.
- Previous experience in Product Management or Scrum Master.
- Knowledge and experience in two or more Agile or Lean frameworks Scrum, Kanban, Lean, Lean Six Sigma, Extreme Programming.
Education: Bachelor degree with 4 years of related experience OR Associate degree with 6 years of related experience License or certification Licensure/Certification Preferred: Agile Certification(any): CSM, CPSO, CSP, PMI-ACP, PSM, SAFe Scrum Master (SSM), SAFe Release Train Engineer (RTE) or SAFe Product Owner/Product Manager (POPM)
Schedule Notes: CST working hours but will work with EST or MST
Required Skills: APPLICATION SOFTWARE,
Additional Skills:
Hours Per Day: 8.00
Hours Per Week: 40.00
Pay range - $54 to $61 per hour on W2.
Tanson Corp
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