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Description: The University of Wisconsin is looking for a System's Analyst I Top Skills (3) & Years of Experience: 2+ years of professional experience as a Salesforce Administrator, Business Analyst, or Consultant Experience gathering requirements, performing gap/fit analysis, and writing user stories, 1+ years experience working with CRM users to interpret needs, make system recommendations, and providing user support either through a project or managing a production backlog, 1+ years experience with configuring Salesforce solutions Nice to Have: Experience with data migration, including source system data mapping, translations and cleansing Experience writing test scripts and guiding users through testing Experience with quality and/or smoke testing Interview Process: Remote, MicrosoftTeams Duration: Until 6/25/2024 Onsite or Remote? Remote Responsibilities Work with stakeholders and future CRM users to gather process requirements Analyze requirements to identify gaps and provide process improvement recommendations based on CRM functionality Write user stories based on requirements Partner with the CRM Technical Lead to design and build the CRM solution Support the CRM Technical lead with integration and data migration activities, including source system data mapping and data cleansing Work with the CRM Technical Lead and project team to identify user stories for agile development sprints Conduct sprint QA testing Demo sprint build work to project team Conduct and support User Acceptance Testing Participate in pre go-live preparation activities in support of the CRM Technical Lead Be primary point of contact for new users after go-live and maintain the issue tracking log Provide production support assistance until steady state is reached Required Qualifications 2+ years of professional experience as a Salesforce Administrator, Business Analyst, or Consultant Experience gathering requirements, performing gap/fit analysis, and writing user stories Experience working with CRM users to interpret needs, make system recommendations, and providing user support either through a project or managing a production backlog Experience with configuring Salesforce solutions General understanding of integrations and working with APIs Experience with data migration, including source system data mapping, translations and cleansing Experience writing test scripts and guiding users through testing Experience with quality and/or smoke testing Preferred Qualifications Salesforce Administrator, Business Analyst, Service or Sales Cloud Consultant certifications Experience working in Higher Ed institutions Experience using Informatica Intelligent Cloud Services (IICS) Workday implementation experience General knowledge of financial practices, preferably billing Pay range - $23 to $26 per hour on W2.