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Description:

The Main Responsibilities
Works on relatively straightforward installation and/or maintenance assignments on network switching equipment.
Monitors network operations and resolves routine network monitoring problems.
Monitors network performance
Conducts routine monitoring equipment installation and maintenance activities
Resolves routine trouble tickets.
Vendor Mgmt.
Part Replacement Requests
Field Dispatch requests.
Communicates and advises External and Internal VIA phone and email.
Ticket Mgmt.
Outlook Mgmt.