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Big M Transportation is seeking a Night Dispatcher to effectively manage fleets of trucks by building positive relationships and coaching drivers for success. The Night Dispatcher will serve as driver's supervisor and work to achieve optimum driver and customer satisfaction.
Key Responsibilities
Responsibilities and essential job functions include, but are not limited to the following:
Directs, coordinates and supervises the activities of drivers to ensure productivity of both drivers and equipment
Responsible for assigned fleet of tractors and drivers including ensuring optimum overall performance
Ensure on-time pickup and delivery performance, hours of service compliance and cost control
Ensure drivers have an adequate understanding of all details of customer and company expectations on every load at point of dispatch
Daily accounting of all assigned tractors and drivers
Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations
Knowledge, Skills, And Abilities
Knowledge of transportation industry standards and Federal Motor Carrier Safety Regulations
Ability to manage others, problem solve and work in and remain calm in high-pressure situations
Ability to communicate effectively with all levels of internal and external staff and business partners
Ability to multitask in a fast paced environment with rapidly changing priorities
Intermediate computer skills required including Microsoft Outlook, Word, and Excel
Prefer previous experience with McLeod Software
Ability to read, write and speak English fluently
Requirements
High School Diploma or GED required
Two-five years of driver and/or fleet management experience preferred
Big M Transportation
