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Our Bowring Marsh team are currently seeking candidates for the following position based in the Norwich office:


Workflow and Quality Assurance Account Handler



What can you expect?

Fantastic opportunity to provide support to existing London and Norwich based colleagues (including Client Executives) in servicing a large multi-national, multi-product line portfolio of business. The successful candidate will contribute towards and/or meet internal targets in respect of error reduction, quality checking & processing, in relation to all Bowring Marsh product lines.
With 10 offices in the United Kingdom, Ireland, Continental Europe, Asia, the Middle East, Latin America, United States and Bermuda, our Bowing Marsh teams cover a range of Insurance products across the following areas: Property, Casualty, Terrorism, North American Property, Life Sciences and Mining.


What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.


We will count on you to:

Coordinate and monitor the flow of insurance documentation from our London office into our Norwich office
Prepare insurance contracts and documents using our document templates and adapt these based on information received from our clients and broking team.
Work closely with our broking team to build relationships and provide support.
Arrange for new clients to be set-up on our systems
Take responsibility for Quality Assurance checking following appropriate training
Work to help your team achieve internal targets as required.
Make any required alterations to insurance documentation.
Review and respond to queries emanating from our processing teams, markets and clients.
Calculate applicable taxes using our tax tool where required.
Manage a busy workload using organisational skills and impeccable attention to detail.
Undertake any CII insurance training / qualifications, where this is something you desire.


What you need to have:

Strong attention to detail with a methodical and conscientious approach
Planning and organisational skills
Excellent written and verbal communication skills
Ability to work under pressure
Quick to take on-board new information, which is technical in nature.
Ability to cope with cyclical nature of the business
Solid numeracy skills


What makes you stand out:

Previous Insurance experience
Experience within a similar role


About Marsh


Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at (e-mail removed)

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

#hybrid