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Workstation PC Technician Location: US-CO-Denver Jobcode: 83eae33daae6631deaa9075d1287de70-122020 Email Job
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Skills Required:
- Minimum 2 years’ experience with PC support, including deployment.
- Minimum 2 years’ experience with PC hardware troubleshooting and repair.
- Well-versed in installing windows, software, applications, antivirus, and patches.
- Minimum 1-year experience with direct client interaction. Ability to follow written and verbal instructions.
- Adaptable to change in process or required activities.
- Attention to detail. Demonstrated ability to read and understand technical manuals and schematics.
- Quick learner. Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.
- Professional appearance and behavior, including punctuality Manage incoming and outgoing assets.
- Prepare systems for deployment.
- Scan existing asset for applications and settings.
- Interview clients to identify special considerations and other settings.
- Collaborate with teammates to identify process improvements.
- Escalate quickly when issues arise.
- Assist other technicians as needed. Extensive experience in backup and image management software.
- Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access).
- Known for working efficiently without supervision.
- Committed to learn and relate technical concepts promptly.
- Analytical and critical thinker IT Security best practices Skilled in TCP/IP and WAN, networking Networked Applications Managing tight deadlines Strong communication skills Working knowledge of modern networking devices and printers.
- Demonstrated ability to read and understand technical manuals and schematics.
- Able to configure VPN and server/client-side hardware and software.
- Proven record of managing time and priorities effectively. Knowledge of lotus notes troubleshooting and configuration.
- Knowledge of O365 troubleshooting and configuration.
- Proficient in working with end-users remotely.
- Demonstrated expertise in Microsoft Windows 7 and 10.
- Familiar with active directory security and policies.
- Strong attention to detail.
- Good organizational skills.
- Able to lift up to 50 lbs.
- Good customer service acumen.
- Excellent analytical and problem-solving skills.
- Outstanding communication skills to relate to team members and support workers.
Enclipse
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