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call center representative
Location:
US-TN-La Vergne
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In search of a talented Call Center Representative for a full desk position in Lavergne, TN. Experience in manufacturing and logistics is required. This opportunity will provide a collaborative environment where you can work with like-minded people to be an important part of the company's success. Providing outstanding customer service is of utmost importance, and this temp to perm position will allow you to show what YOU can do. Why We Like this Company:
  • Distinguished leader in it's industry - woodworking and metalworking
  • Sells trusted brands
  • Cadillac level benefits
salary: $18 - $20 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
  • Provide info on products, warranty, stock status, delivery dates, backorders to all clients
  • Complete the order entry process
  • Communicate with other departments to ensure timely shipment/delivery of products
  • Process backorders
  • Utilize content in Salesforce
  • Provide excellent customer service both internally and externally
The essential functions of this role include:
  • working in a smoke free environment
Skills * SAP
  • MS Office
  • Managing inbound calls
  • Updating client records
  • Call Center Support
  • Managing Orders
  • Salesforce (2 years of experience is preferred)
Qualifications * Years of experience: 2 years
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Randstad

Randstad

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