salary: $17 - $17.01 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School
Responsibilities
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Answering hundreds of calls daily.
- working in a smoke free environment
- working up to 5 hrs of overtime per week
- working weekends
- Customer support
- Call Center Support
- Telephone Etiquette
- Active Listening
- Computer Skills
- Problem Solving
- Documentation Skills
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).