Responsibilities:

· Ensure high levels of customer satisfaction through excellent sales service

· Assess customers needs and provide assistance and information on product features

· Welcome customers to the store and answer their queries

· Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

· “Go the extra mile” to drive sales

· Maintain in-stock and presentable condition assigned areas

· Actively seek out customers in store

· Remain knowledgeable on products offered and discuss available options

· Process POS (point of sale) purchases

· Cross sell products

· Handle returns of merchandise

· Team up with co-workers to ensure proper customer service

· Build productive trust relationships with customers

· Comply with inventory control procedures