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                                      Candidate's Name
                           Street Address  Apt. 8-3
                         Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLE


                              Customer Service Representative
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing
                                             Sales
      Dynamic customer service professional experienced in retail store settings.
      Excel in listening to customer needs, articulating product benefits and creating solutions
       that provide value to the customer.
      Build and maintain enduring customer relationships to boost sales and generate repeat
       business.
Experience


Tom Thumb, Dallas, TX (National Grocercy Store Chain)
Customer Service Representative, 1/2010 to Present


      Providing quality service to customers and associates inquiring about the availability of
       products or status of orders.
      Listen attentively to customers needs to ensure a positive customer experience.
      Access electronic and paper cataloging systems to look up product information and
       availability.
      Strive for quick complaint resolution; commended by supervisor for the ability to resolve
       problems and escalation of issues.
      Excel within a service-oriented company, demonstrating a talent for communicating
       effectively with customers from diverse backgrounds.


Walmart, Dallas, TX (National Grocery Store Chain)
Customer Service Representative, 5/2005 to 9/2009


      Provided customer service in fast-paced environment
      Listen attentively to customers needs to ensure a positive customer experience.

      Excel within a service-oriented company, demonstrating a talent for communicating
       effectively with customers from diverse backgrounds.

Education
LV Berkner High School, Richardson, TX
Diploma, 5/2006
Available for evening and weekend shifts