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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESkillsSoftware: Microsoft Office Suite 2016 (Access, Excel, PowerPoint, Word); blogs, and wikis; basic understanding of database and SQL, JavaScript, Python, C++, Bot Development with Automation Anywhere, JiraHardware: Micros Systems POS; HP desktops & laptops; Dell desktops & laptops; HP printersSupport: Customer service support (email, phone, and in person), Sales Support (research market, product, service and client information)Project Management: Group experience leading, logistics, communication, negotiation, problem solving, and influencing project delivery and outcomes, social media managementCertification(s): Azure Fundamentals, working towards Microsoft Office Specialist (MOS) certifications, Google certifications, CompTIA A+ExperienceCiena Hanover, MDIntern / Quality Assurance August 2021 January 2022Develop bots to automate business processes using Automation Anywhere, which ensures accurate information is transferred and less manpower is used on repetitive tasksUtilize the sprint cycle in continuous sprints with a 3-week duration using Jira to stay informed on the teams progress and QA tasksWork with the team each week to ensure projects are progressing using the FAST application which allows everyone on the team to see the progress of a projectNoir Social House Washington, D.C.Consultant / Social Media Manager December 2018 PresentCompose clean, compelling social media posts, five plus times daily (Facebook and Instagram) and respond to inbound inquires in a timely manner, resulting in higher brand awareness and social media interactionManage and organize a content calendar, planned promotional campaigns, and analyzed engagement data to develop a more comprehensive social outreach strategy; at least 10 times daily using Google Calendar, Eventbrite, Facebook Events, and InstagramDirect and execute logistics project to create a stronger brand identity and connect with target audience Renaissance Hotel Washington, D.C.Server September 2019 March 2020Provided excellent customer service to 80+ guests daily, in a highly professional convention hotel, leaving a lasting impression and ensuring a return of businessUsed extensive knowledge to anticipate the needs of guests resulting in customer satisfactionMaintained corporate groups of at least 20+ guests, 3+ times daily, creating a professional social environment EducationUniversity of Maryland Global Campus Expected graduation: 2023 Adelphi, Maryland Computer Networking & Cybersecurity February 2022 Present Year Up, National Capital Region Washington, D.C.Software Development March 2021 March 2022Participate in leading national career development program that prepares students for roles in IT support, software development and testing, project management, or frontline sales; program includes college-level coursework, career training, and a 6-month corporate internshipEnrolled in Software track to prepare for roles in software testing/quality assurance, programming, data analytics, and application developmentAnne Arundel Community College Arnold, MarylandAssociate of Arts, Entrepreneurship May 2018Awards and HonorsYear Up: Academic Excellence Award, EPIC Award July 2021 Anne Arundel County Community College: Deans List May 2017, December 2017, May 2018 |
