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Click here or scroll down to respond to this candidateCandidate's Name , PMP, SMCIT/Cybersecurity Program/Project ManagerEMAIL AVAILABLE PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE Olin, NC, USADynamic and results-driven professional with 15+ years of experience in directing diverse cybersecurity initiatives, leading cross-functional teams, implementing end-to-end web service projects, and championing robust information security measures. Track record of mitigating risks, fortifying enterprise defenses against sophisticated threats, and streamlining authentication processes. Adept at leveraging Agile, Waterfall, and hybrid methodologies to drive project success and achieve organizational goals. Combines keen understanding of latest technology trends with commitment to delivering projects on time and within budget. Innovative leader, dedicated to enhancing system resilience, safeguarding data, and fostering culture of cybersecurity awareness. Keenly interested in cybersecurity, and currently pursuing a CISSP (Certified Information Systems Security Professional) certification.Areas of ExpertiseEnd-to-End Project ManagementAuthentication ProtocolsIdentity Access ManagementDDoS CountermeasuresMalware Prevention StrategiesFraud Identifications & MitigationRisk Assessment & ManagementNetwork Security ArchitecturesIncident Response PlanningCloud Security ImplementationRegulatory Compliance & AuditsSoftware Development LifecycleTechnical ProficienciesPlatforms:Microsoft Project, Word, Excel, Outlook, SharePoint, Visio, PowerPoint, OneNote, and Akamai CloudTools:TFS (Team Foundation Server), SSIS, SSRS, SSAS, JIRA, Confluence, VersionOne and Rally (for Agile Tracking/Reporting), Hewlett-Packard Quality Center/Application LifeCycle Manager (for test management and defect tracking), Nexus and Clarity (for Project-level resourcing/estimation, tracking/reporting/change control), Webex (for virtual presentations), IBM Trusteer (for malware detection), Splunk (for monitoring web traffic), as well as Kronos and Workday (for time tracking, along with project status and tracking in Clarity)Career ExperienceZillion Technologies (at FreddieMac), Remote August 2022 PresentSenior IT Project ManagerUtilize Microsoft Project and RAID log for efficient project tracking, boosting team productivity and project oversight.Key Contributions:Managed security vulnerabilities identified by internal and external scanning tools, significantly enhancing system security.Oversaw four cybersecurity projects addressing non-compliance issues and security vulnerabilities as IT project manager, ensuring full compliance with industry standards.Worked with development and engineering teams on SaaS (Software as a Service) in-house and 3rd party (Amazon Web Services) solutions and implementations.Produced ad-hoc reporting for project and program status.Aston Carter (at Wells Fargo), Remote November 2021 March 2022Lead Project ManagerUtilized Microsoft Project and maintained RAID logs for meticulous project tracking, ensuring streamlined workflow and prompt resolution of potential roadblocks.Key Contributions:Eliminated annual fee from line of credit product by directing multiple scrum teams focused on web presentation and data layers, leading to increased customer loyalty and reduced churn.Spearheaded differentiation of Small Business lines of credit categories, collaborating with application developers on web portal's presentation and data layers, resulting in clearer product segmentation and improved user navigation.Global Technical Talent (at TD Bank), Remote September 2020 November 2021Senior Project ManagerAdopted Waterfall methodology exclusively, leading to structured and predictable project outcomes. Utilized Clarity for project oversight, complemented by Microsoft Project and RAID logs, ensuring precise tracking and improved project outcomes.Key Contributions:Co-managed the Sheltered Harbor project, ensuring robust progress in developing backup tape solution, fortifying bank's defenses against catastrophic cyber-attacks.Oversaw decommissioning of Jack Henry application, enhancing system efficiency and streamlining operations.Directed software replacement RFI/RFP, laying foundation for optimized Check Image Item Processing system for TD Bank, ensuring faster and more reliable service.TEKSystems, Inc. (at Wells Fargo), Charlotte, NC August 2018 August 2020Digital Consultant/Project ManagerDirected deposits marketing campaigns following significant funding boost; boosted customer engagement and drove revenue growth. Orchestrated launch of new business credit card products, coordinating efforts of multiple scrum teams; accelerated product adoption and market presence.Key Contributions:Spearheaded Alexa project, successfully facilitating numerous risk assessments, including comprehensive Amazon evaluation; ensured robust project delivery and optimized financial efficiency.Championed as Agile Scrum Master for dedicated team, overseeing Online Sales and Marketing Platform projects; heightened project delivery by leveraging JIRA and Confluence for efficient user story tracking and thorough documentation.Mastered hybrid methodologies, seamlessly blending Waterfall and Agile techniques; enhanced project visibility and stakeholder communication using Microsoft Project and RAID logs.BB&T, Commercial Lending, Winston-Salem, NC October 2016 October 2017Information Technology Project ManagerDirected post-CLIP components, driving seamless upgrades and enhancements. Championed traditional project methodologies, while transitioning to BB&T's Agile/DevOps approach, leading to increased project efficiency.Key Contributions:Directed syndications and ancillary portfolio replacement project within Commercial Lending Improvement Program (CLIP), resulting in enhanced loan payment processes.Pioneered in mergers and acquisitions initiatives, contributing to successful integrations and growth.Employed tools like Microsoft Project and RAID log, ensuring meticulous project tracking and timely deliverablesProduced ad-hoc reporting for project and program statusBank of America, eCommerce Channels, Charlotte, NC July 2011 October 2015Technology Project Solutions ManagerOversaw Accelerated Work Efforts (AWE) and addressed Production BreakFix bundle deployments, ensuring minimal system interruptions and smooth payment transactions. Possessed proficiency with diverse methodologies in a Scrum Master capacity, enhancing team productivity and project tracking accuracy.Key Contributions:Directed end-to-end web service project management, ensuring technology delivery while monitoring and adhering to budget constraints, resulting in efficient project completion and cost savings.Championed management of Authentication Hub projects within Identity Access Management (IAM) program, centralizing authentication for various e-Commerce channels using diverse methodologies.Bolstered Information Security (InfoSec) initiatives by:oEstablishing resilient infrastructure to counter DDoS attacks enterprise-wide, reducing system downtimes due to attacks.oFortifying client/customer login portals against malware threats, reducing breach incidents and increasing user trust.oImplementing robust prevention strategies against fraud in Contact Centers, significantly decreasing fraudulent account openings and safeguarding company assets.Produced ad-hoc reporting for project and program statusAdditional ExperienceSecurity Program/Project Manager, Randstad Technologies, Remote, April 2022-July 2022oManaged a program of 17 cybersecurity projects, and a penetration testing projectInformation Security Program Manager, Bellomy Market Intelligence, Winston-Salem, NC, January 2018-August 2018oMaintained and monitored all information security systems and processes, ex: firewalls, Intrusion Detection/Prevention, code scans, etc.Information Technology Program Manager/Project Manager/Enterprise Release Manager, Garretson Resolution Group, Charlotte, NC, January 2016-August 2016Technology Delivery Manager, Meridian Technologies (at Bank of America, eCommerce), Charlotte, NC, July 2010-June 2011Project Manager/Business Systems Consultant, Wachovia/Wells Fargo, Enterprise Utility Services, Charlotte, NC, May 2005-March 2010Project Manager/Application Supervisor, SouthTrust Bank, Birmingham, AL, December 1996-May 2005EducationBachelor of Music Education Indiana University, Bloomington, INBachelor of Music Performance - Freshman year only Tennessee Technological University, Cookeville, TNProfessional Affiliations: Project Management Institute (PMI) member PMP Scrum Master Certified SMC Member of Online Forums ProjectManagers.net, as well as ITIL/ITSM and ISO/IEC 20000 groups Charter Member of Wachovia DUC Toastmasters Club Treasurer and Charter Member of SouthTrust Alpha Toastmasters Club |
