or email this job to apply later

Role: Deskside support Engineer
Location: Lake Forest, CA
Years of Experience : 4-5 years

Who are we looking for-
Deskside support engineering managing Lake Forest site for the client and providing site support. Act as POC for IT deskside support and Service Desk.
Job Responsibilities:

Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Providing technical support across the company (this may be in person or over the phone)
Hardware and software break fix support
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Responding in a timely manner to service issues and requests.
Account Management / Password reset.
Service Desk calls and Ticket Management.

Technical Skills:

Image devices
ServiceNow Ticketing System proficiency.
CompTIA A+ Certified engineer (Preferred)
Good Understanding of the ITIL processes - Incident, Problem, Change.

Behavioral Skills:

Well-presented, professional attitude and approach to working.
High level of communication as required for deskside visits.
Excellent organization skills and time keeping

K-Tek Resourcing LLC

Apply Online

or email this job to apply later

	Search millions of jobs
Jobvertise

Report this job