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Energy Efficiency Project Coordinator Team Lead Location: US-IL-Chicago Email this job to a friend
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Resource Innovations is seeking an Energy Efficiency Project Coordinator Team Lead to join our growing team in Chicago. As an Energy Efficiency Project Coordinator Team Lead with Resource Innovations, you will provide vital administrative support for commercial and industrial energy efficiency programs. Additionally, you will perform a range of tasks to support the programs in achieving energy savings goals by using program systems and procedures to assess project eligibility, tracking, and reporting project milestones, and processing incentive applications. The Project Coordinator Team Lead will also support new initiatives, lead customer and contractor communications, and assist with budget tracking and other internal projects as needed. Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable. Learn more at (link removed)(link removed)>
Duties and Responsibilities - Supports Program Managers and program teams in project development, tracking and analysis, and management of energy efficiency projects.
- Accurately responds to requests and inquiries from program participants, trade allies, and clients in a professional and timely manner, ensuring high level of customer service.
- Prepares weekly and monthly reports for internal and external purposes, ensuring compliance with terms of contract, relevance of content, and professional presentation.
- Supports outreach efforts to program customers, contractors, and vendors.
- Coordinates with internal support and cross functional teams including Operations, Finance, IT, Engineering, and Marketing.
- Works with team to identify opportunities to improve program tools and processes, assisting program teams with process optimization.
- Participates in team meetings to provide updates and address action items.
- Manages data and uses database system(s) to track project details, milestones, and deliverables.
- Ensures adherence to internal and system protocols using Resource Innovations systems, documents, and tools.
- Compiles and reviews project documentation for incentive processing, ensuring data integrity and quality control of systems and processes.
- Assists program teams in collecting missing data.
- Identifies and escalates issues as appropriate and recommends strategies to address issues.
- Provides technical document review (operational procedures, equipment specifications, etc.).
- Tracks multiple task or project deadlines and alerts manager in advance of conflicts.
- Other duties as assigned.
Requirements - A B.S. or B.A. or relevant work experience in energy, environment, public policy, or technical field is required
- 2+ years of previous project coordination or related work experience
- Proficiency in Microsoft suite
- Superior organization and time management skills
- Previous experience providing high-quality customer service and the ability to address customer issues/concerns
- Excellent attention to detail with the ability to think critically in a fast-paced environment
- Excellent verbal and written communication skills
- Previous experience with CRM software preferred
- Previous supervisory experience preferred
Benefits Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package. About Resource Innovations Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable. Learn more at (link removed)(link removed)> Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.
Resource Innovations
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