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Type and proofread correspondence, forms and other documents
Receive and forward telephone or electronic enquiries
Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
Sort, process and verify applications, receipts and other documents
Process incoming and outgoing mail manually or electronically
Send and receive messages
Perform basic bookkeeping tasks
Prepare and format page presentation
Compile data, statistics and other information
Prepare invoices and bank deposits
Provide general information to clients and the public
Photocopy and collate documents for distribution, mailing and filing
Conduct research
Provide customer service
File material in storage area
Label files according to retention and disposal schedules
Locate and remove files requested
Organize and schedule office work
Prepare and monitor contracts and budgets
Store, update and retrieve financial data