Sr. Scrum Master (Cost Modeling / Geometry Engineering) – aPriori Technologies, Inc. (Concord, MA - REMOTE)

The Senior Scrum Master at aPriori is primarily responsible for maturing the Agile operations of our organization under the presumption that a more mature organization is more effective, efficient, healthy, and happy. This role will drive continuous improvement, experimentation, and agile mindsets within their portfolio teams and across the department. This includes facilitating the core ceremonies and longer-term planning cycles to achieve defined outcomes. It includes coaching and upskilling team members, product owners, and managers, while also escalating and resolving organizational improvement opportunities.
The specific duties and responsibilities include:

• Lead multiple scrum teams in using Agile methodology and scrum practices so they can self-organize, as well as promote a culture of autonomy and experimentation.
• Mentor and coach junior level scrum masters
• Help the scrum team achieve higher levels of scrum maturity
• Support and Influence the product owner and development team to achieve customer satisfaction and maximized business value
• Analyze metrics and report on leading and lagging indicators
• Remove impediments and coach the scrum team on removing impediments
• Resolve conflicts and issues that occur
• Ensure the wellness of the team by monitoring and advocating for sustainable pace
• Support and challenge leadership in strategic thinking balanced with responding to change.
• Assist with the resolving of issues reported by the Customer Support team by triaging and assigning work to the right people within the organization
• Foster relationships with customer, stakeholders, and other operational teams so that the Scrum team can gather requirements for new features and enhancements.
• Establish customer satisfaction metrics using Zendesk and/or Jira Service Desk to recognize areas needing improvement and reduce ticket volume.
• Assist with the administration of tools such as Jira, Jellyfish, and Confluence; Set up boards for multiple projects and provided help with Jira settings for the team.
• Manage Confluence for creating team sites, knowledge base of agile resources, and project documentation.
• Lead Scrum of Scrums sessions to share progress, impediments and best practices.
• Assist with the test of new features and bug fixes to help the team with velocity

A qualified candidate will have at a minimum a Master’s degree (or a foreign equivalent degree) in Computer Science / Engineering, Engineering Management, Information Systems, or a closely related technical field, followed by two (2) years of experience as a Scrum Master, IT Project Manager, or closely related position successfully applying Scrum and/or Kanban agile methodologies to software development teams that include Cost Modelers and Geometry Engineers. The experience, which may have been gained concurrently, must have included two (2) years of experience with each of the following:

o Evangelizing and incorporating individuals into Scrum teams who have no experience with agile methodologies the philosophy of Scrum, and the day-to-day technical aspects of agile methodologies including, specifically: Costs and Constraints, Metrics and Measures, and the 12 Principles and 4 Values of Agile.
o Providing backup QA support to Quality Assurance Analysts and Engineers, including front-end and back-end testing.

Note that this is a remote position that can be performed anywhere from within the United States.

How to apply:

Send your resume and cover letter to scrumjob@apriori.com.