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Position Description

• Only submit candidate that have Medical front desk experience of at least one year. The person must be able to handle questions and people, can be a very busy environment. Strong organizational skills someone who learns quickly and retains what they learned. Performs receptionist duties, including greeting and assisting customers and answering multi-line phone.
• Being able to ask questions to the client (COVID and STD Questions) to determine which queue to assign the client to be placed on the appropriate schedule for the clinic.
• Registers clients into clinics by entering demographic information obtained from the client into various computer programs.
• Ensures all forms are completed properly and signed, and that all necessary information is correctly input into the computer system.
• Serves as a cashier at registration by computing and recording transactions.
• Balances the cash drawers at the end of the shift to ensure that amounts are correct.
• Assembles records through scanning and filing into medical records according to departmental procedure.
• Releases patient information only as appropriate per applicable laws and policies.
• Re-files records into permanent area, delivers records to requestors as needed, and purges inactive records.
• Performs other duties as assigned.

Skills Required

• Being able to ask questions to the client and keep track of client when clinics are in holding status to keep the clinic updated and client.
• Being able to do data entry and familiar with Window applications.
• Working in a fast- paced environment focusing on accuracy in a clinical setting.
• Multi-Tasking.
• Excellent verbal and written communication skills

Skills Preferred

• Knowledge of E Clinical Works (ECW)
• Working with Medical Records or Electronic Medical Records in Healthcare setting
• Spanish Speaking
• Data entry including 10-key by touch

Experience Required

• 6 months experience in medical office or healthcare setting performing front office duties

Experience Preferred

• 1-year experience in medical office or healthcare setting
• E Clinical Works (ECW)
• Familiar with HIPPA (Health Insurance Portability and Accountability Act)
• Data entry including 10-key by touch

Education Required

• High school diploma or GED

Education Preferred

• Associates Degree

Additional Information