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Hello,
Hope you are doing well.
Please find the JD if you are comfortable so let me know.
Position Business Analyst with Salesforce
Location Cambridge, MA will be remote to start until they are back in the office, some remote flexibility
Duration 6+Month
No H1b/CPT
Job Description
Other information:
Need to able to come in the office when the open back up (as of now they do not have any plans to open up soon, most likely next year) there is some remote flexibility for 1-2 days a week
Must have salesforce CPQ
They really need someone who is able drive the process, ask question, and sell to internal stakeholders. They were working on a similar project last year that didn't go well and she needs to make sure this project is successful. They cannot be soft spoken or "shy". They need to be "aggressive" in their approach and be able to drive the process and ask the right questions.
Project: Project was kicked off in March. They have a very aggressive timeline for the project want everything done by January 2022. They are implementing a new instance of Salesforce but additionally they need to fix their information flow as they have customized Salesforce too much that it is painful to make changes. So this is really a Business Process project rather than a typical Salesforce implementation. They will be working with about 50 people from various business units, heavily with EA team and Sales Ops teams. These roles will be looking at the Business Processes/information flow within new Salesforce instance. I have put the full job description below.
Day to Day:
Will change over the course of the project but will start meeting people most of the time lots of Zoom calls (video must be on), gathering requirements through Jira, then will lead into more focus on requirement and processes documentation
They do not email often communication it is almost always over Zoom calls, so this person must be comfortable being on Zoom/camera
There will be a lot of interfacing with multiple groups marketing, sales, finance, engineering and this person needs to have experience working with teams outside of engineering.
Must Haves:
Needs to be Senior resource who can come in with fresh set of eyes, bring expertise, be proactive, and able to navigate organization
Able to look at Business Processes and help with information flow through Salesforce
Implementing a new salesforce instance from beginning to end (more than one implementation helps)
Lead to cash specifically CPQ (configure, price, quote)
Zuora
Marketo
Needs to has strong documentation experience and excellent communication skills
Lighting
Strong/aggressive communication style
Important Skills
Technical Salesforce Implementation, Business Processes, Marketo, Zuora, CPQ
Soft communication has an "aggressive" communication style, can get things done and push the process
Interview Process: 2 rounds Zoom Interview with Karen then Zoom Panel Interview with 3-4 others (Architect, Stakeholders depends on who is available at the time)
Project Details: CarGurus implemented Salesforce years ago and have been heavily customizing it for years. Since implementing SF, the SF product has significantly upgraded. CarGurus has decided to "rip out" the existing SF app and replace it with the newest version of SF (which will also need some customization). Essentially we will be borrowing some parts of the old SF app, installing new parts and building other functionality they need for their specific business from scratch.
The Role: Senior BSAN to execute a Lead to Cash implementation on BA Salesforce CPQ within a 6-month contract
Job Responsibilities
Gathering requirements
Leading information gathering workshops with large stakeholder groups across many business units
Analyze and document end to end flow of current state processes
Analyze and document technical implementations
Leverage industry best practices
Analyze document and efficiently communicate areas of opportunity in the process
Recommend propose and document end to end flow of future state requirements
Compile and reconcile stakeholder feedback on current and future state proposals
Analyze document and efficiently communicate risks throughout the process
Writing user stories
Including desired business value, acceptance criteria, test criteria, and technical support information
Partner with Salesforce development team to present proof of concept and development demos to stakeholders
Attributes
5+ years of BSAN experience with 2+ yrs experience working with Salesforce
Self-starters, proactive
Independent, able to own and drive their assignments and help LEAD the initiative
Active listener
Business value oriented
Effective communicator
Comfortable asking questions to understand
Experience with
Salesforce SalesCloud and ServiceCloud
Data Migration
Lightning
CPQ
Lead-to-Cash
Zuora
Marketo (or similar digital marketing manager)
Thanks & Regards
Jigyasa Gupta
6095987177
Ekodus Inc.
2525 Route 130, Building C., Cranbury, NJ 08512
Jigyasa.g@ekodus.com www.ekodus.com
Ekodus Inc