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Title: Program Manager, Experimentation

Discipline: Program Management

Level: 3-5 (see levelling guide for specific skill expectations)

Location:

You'll work remotely with team members distributed across Pacific and Eastern timezones and have the option to work from one of our primary US-based offices. (Kirkland, WA, Tempe, AZ or Santa Clara, CA)

What you'll get to do:

You will support the Experimentation Platform team with planning, project management, communication and rhythm of business operations. The ideal candidate is organized, meticulous, technically savvy, reliable, diplomatic, and resourceful.

• Evangelize platform capabilities to drive corporate adoption, and measure the customer impact of your work
• Track and communicate progress against team goals
• Maintain and communicate changes to platform/product roadmaps
• Organize, refine and drive communication of team progress to stakeholders across the company through large-scale meetings, emails and real-time comms channels
• Track and communicate changes, feature additions and platform updates to partner teams
• Manage relationships and contracts with vendors
• Manage the agenda, notes, and action items in meetings
• Provide ad-hoc support on projects small to large
• Draft letters, emails, reports, and other correspondence on behalf of the team

Your experience should include

• 4+ years program management experience in a technical engineering environment
• Bachelors or Masters degree in Technology, Management, Science or Engineering -- or equivalent
• Experience managing multiple concurrent programs from beginning to end, including planning, scheduling, risk mitigation, communications and reporting outcomes to Sr Leadership
• Proven ability to track, prioritize, and drive multiple concurrent projects to success
• Prior hands-on experience developing efficient, repeatable operational processes, as well as product roadmap planning
• Outstanding communicator and collaborator; ability to understand and explain complex technology requirements, dependencies, operations and risk to employees with varying degrees of technical depth
• Experience developing executive presentations and documents
• Strong interpersonal skills and proven ability to work seamlessly with a variety of personalities and functional disciplines. Ability to build relationships with cross-functional colleagues.
• High tolerance for ambiguity and complexity
• Proficiency with Jira, SmartSheet or other project management tools
• Familiarity with Data Analytics and A/B Testing desired

The following characteristics define a candidate that will succeed in the culture and in this position:

• Self-Starter: A self-motivated individual who can take limited direction and produce tangible results. A resourceful individual who proactively thinks outside of the box.
• Technology Forward: Has an interest in technology, ability to understand technical concepts that solve customer problems.
• Curiosity: Has a naturally curious mind, loves to explore and nurture intellect; observes and identifies patterns in data that can identify actionable insights.
• Problem Solver: Continually resolve issues through active problem solving and striving to answer questions before they are asked.
• Organizational Skills: The ability to bring disparate stakeholders together to resolve issues, drive consensus and prioritize workload.
• Communication: Excellent communication skills; an active listener and concise presenter.
• Judgment: Makes sound decisions in a timely manner based on the appropriate balance of data and instinct. Knows how to ask the right questions (at the right time) necessary to uncover key information that can unlock relevant actions.
• Team Oriented: Thrives in a collaborative team environment.

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.