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Position: Microsoft Teams Voice and Video Engineer
Location: Vernon Hills, IL
Duration: 12 Months+
Interview Mode: Video on Talview
Job Description:
Responsible for the design and implementation of Microsoft Teams Voice solutions from a variety of source environments
Provide best practice recommendations on Microsoft Teams migration scenarios, coexistence, and interop for the company's end customers and partners
Migration of Avaya/Cisco environments to Microsoft Teams including Enterprise Voice
Serve as the technical lead and subject matter expert on projects, overseeing the work of other project team members and being accountable for the outcome of the project
Document best practices and delivery guidance to delivery team
Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations
Conduct Microsoft Teams Network Assessments for Microsoft Teams voice deployments
Consult the company's customers and partners on Microsoft 365 and related technologies including Microsoft Teams, Calling and Meetings, Voice and Live Events
Create high-level Microsoft Teams architecture design and guidance to ensure Microsoft Teams Voice customer engagements are successful
Design and implementation of Direct Routing on Session Initiation Protocol (SIP) Trunks, Session Border Controllers and telephony architecture
Working knowledge of Google, Office-365 and Microsoft Collaboration suites and experience in managing Collaboration Technologies
Voice vendor skills such as Avaya, Polycom, Cisco certification, awareness and understanding
Deep level of understanding of voice technologies: TDM, SIP, QoS, SBC, Codecs, Voice Recording and general IPT
Call / Contact Centre Technology and Cloud PBX
International voice and video strategy deployment
ITIL operational awareness and understanding
Experienced in working with large geographically dispersed teams
Strong PowerShell skills, preferential secondary skills
Preferred Qualifications
Minimum 2+ years' experience of consulting services
Microsoft Certifications
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