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Job Title: Business Analyst
Job Location: Tallahassee, FL.
Job Duration: 12+ Months

This scope of work is for business analyst services for the development of new and existing functionalities required to support the Health Management System, for the Office of Information Technology.

Qualification & Experience:

• Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:
• years of experience with 3rd party collections vendor integration and reporting.
• years of X12 translation experience with HIPPA compliance standards.
• years of experience working with Electronic Data Interchange (EDI) for an Office of the National Coordinator for Health IT (ONC) certified Electronic Health Record (EHR) Practice Management System.
• years of experience working as an EDI Business Analyst in a Public Health setting.
• years of experience producing business and/or technical documentation related to the requirements, specifications, traceability matrices, design, process and data flow diagrams, data migration, data modeling testing, and training.
• years of experience translating business process requirements into technical requirements.
• year of experience obsoleting an existing system and converting to a new system that required EDI and HIPPA expertise.

RESPONSIBILITIES:
SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified:

• Participate in Joint Application Design (JAD) sessions with development teams to represent the interests of business stakeholders as assigned by the Department. Participation includes providing accurate answers to questions regarding intended software functionality.
• Perform validation of documented business requirements against business processes as assigned by the Department.
• Perform verification of developed software against business requirements and technical specifications as assigned by the Department through User Acceptance Testing (UAT).
• Identify, document, and submit opportunities for improving the efficiency of workflows represented within the software and increasing ease as software enhancements as assigned by the Department. Identified opportunities must be documented using Microsoft Office and the Department's change and configuration management system.
• Prepare and submit end user documentation using Microsoft Office software as assigned by the Department for training and assistance including release documentation, process flows, and help screens.
• Provide support daily for the Department's HMS, related systems and downstream consumers of Department data as directed by the Department. Support requires providing answers to inquiries via email and phone, researching user inquiries, documentation of software issues in the Department's change and configuration management system and logging the user interaction in the customer ticketing system.
• Communicate current issues, enhancements, and other information through email, telephone or face-to-face with Department staff as assigned by the Department.
• Complete job required training as assigned by the Department. Completion
• verification may include certificates, sign-in sheets or verification via the Department's Learning Management System.