Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Description:

**Please note that Salesforce requires a XXX per hour minimum wage forallcontractors.


Position Summary:
The Release Coordinator is responsible for coordinating releases across the BT Tableau Enterprise Applications systems and teams. This person will work with Program Management, Development, QA, Salesforce Admins, and Systems Engineer to support a sustainable release process. They will work across the organization to understand individual and team specific release requirements, ensuring releases result in cadenced, organized, and successful outcomes. This role requires the ability to multi-task in a fast-paced environment, great communication skills, attention to details and will require the desire to learn release methodologies through training and existing processes. This position will also be expected to contribute to streamlining release processes.

Primary Responsibilities (Essential Functions):

Utilize the existing release and communication processes to shepherd all releases for BT Tableau Enterprise Applications
Coordinate regularly occurring releases, out of cycle releases, and emergency fixes - this includes driving the determination of release dates and times with the Scrum Team and Management team
Attend change management such as CABs and deployment planning meetings to collect data and information pertaining to the release.
Manage the deployment schedules through project management best practices, across the organization
Maintain the release calendar and evolve it as needed
Define and document the release recommendation for each release and/or change to production. Includes release scope, schedule, deliverables, and roll back plan. Review release recommendation with key stakeholders.
Work with Scrum Teams to capture areas for improvement through the proper RCA+R process, driving improvements back into the overall Sprint and release process.
Work across all teams to normalize, where possible, the release process
Keep teams updated on release schedules and process changes using the most efficient communication methods
Conduct release review meetings, capture feedback and ensure improvements are incorporated for future releases.
Communicate the status of releases before and after major releases, minor releases, and out of cycle releases, ensuring all required parties are aware of release impacts and durations
Help develop & define backlog items for Salesforce environment related tasks and improvements.


Knowledge and Skill Requirements:
Demonstrated leadership skills; strong ability to drive to solutions.
Strong organizational skills and excellent communication skills, both verbal and written.
Ability to learn on the fly and have passion for solving challenging business problems.
Ability to look into release best practices, assess which may be applied to a problem space, and ultimately advocate for and represent an implementation.
Ability to improve and maintain new and existing processes and frameworks.
Intermediate to advanced level expertise with Jira, Confluence, Slack, GSuite, and Smartsheet

Education/Experience:
At least 2-5 years experience effectively coordinating projects or releases big and small across teams
At least 1 year experience creating Jira user stories/tasks/features/epics
Knowledge of the software development lifecycle experience
General understanding of Agile development practices (specifically Scrum & Kanban)
General understanding of ITIL practices and procedures
Bachelor s Degree or equivalent work experience


Preferred Skills:
Experience with Client platform and familiarity with creating Tableau vizzes are also a great plus