Project Coordinator, Digital Communications assists with day-to-day operations related to the Commission's digital platforms and creative services efforts, develops original, brand

Under the direction of the Director of Digital and Creative Services, the Project Coordinator, Digital Communications assists with day-to-day operations related to the Commission's digital platforms and creative services efforts, develops original, brand-building content and visual elements, conducts research, and supports other department functions as needed. The ideal candidate is highly self-motivated, detail-oriented, and exercises good judgment in various situations with the ability to handle a range of tasks under pressure in a dynamic and creative environment.

• Support Commissioners and staff in departments across the Commission with projects in but not limited to: Communications, Equity Programming, Community Outreach, Government Affairs, Human Resources, Enforcement, and Operations.
• Develop or assist with developing creative assets and outreach materials such as website and social media graphics, posters, brochures, PowerPoint presentations, photography, and videography elements.
• Assist with formatting and templating branded Commission collateral, educational materials, and promotional items.
• Create and update content on the Commission's websites, social media channels, and email marketing platforms.
• Assist staff at Commission and public speaking events, seminars, and trade shows as requested.
• Assist in the collection, management, and production of information to analyze and communicate data, trends, and reporting; and
• Administrative support work as needed and all other duties as assigned.
• Maintain the highest standards of personal, professional, and ethical conduct and support the Commission's goals for a diverse and culturally aware workforce.
• Manage department equipment and outreach materials.
• Track all internal creative service requests and ensure projects are completed efficiently and timely; and
• Ability to spend approximately 10% of the time out of the office and traveling throughout the state.

• A passion for visual storytelling with the ability to follow guidelines for brand and style.
• Exceptional character and professionalism.
• Excellent oral and written communications skills with a track record of creative problem-solving.
• Strong interpersonal skills, demonstrated patience, and the ability to work both independently and on a team.
• Ability to prioritize and execute tasks effectively in a fast-paced and rapidly changing environment.
• Ability to contribute actively to a work environment that embraces diversity.
• Ability to build constructive working relationships characterized by high acceptance, integrity, cooperation, and mutual regard.
• Ability to accept personal responsibility for the quality and timeliness of work and for meeting expectations.
• Ability to seek opportunities to resolve problems, achieve goals, or otherwise advance the Commission's mission; and
• Ability to work in and travel to the Commission's Worcester and/or Boston offices.

• Bachelor's degree in design, Marketing, or Communications preferred;
• Minimum of 2-4 years of professional experience in an entry-level or higher creative position supporting multiple projects, clients, or departments with a portfolio demonstrating past work.
• Strong administrative and organizational skills with exceptional attention to detail.
• Familiarity with web design and experience working in a Content Management System (CMS). WordPress experience preferred.
• Proficiency in Adobe Creative Cloud with intermediate knowledge of the following programs: Adobe Photoshop, Illustrator, InDesign, and Express.
• Proficiency in Microsoft Office with intermediate to advanced knowledge of the following programs: Word, PowerPoint, Excel, and Outlook; and
• Demonstrated excellence in written and verbal communication skills