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• Understand customer requirements and suggest solutions or alternatives.
• Fill timesheets and complete invoicing process on or before the deadline.
• Engage with customer teams on an ongoing basis on all aspects of project delivery.
• Seek informal feedback and escalate any issues to seniors in the team.
• Develop software code as per specifications, by understanding customer requirements.
• Track open tickets/ incidents in queue and allocate tickets to resources.
• Constantly review if there is a better way of doing things, which may help with economising time or money or deliver better to the customer.
• Perform code reviews as per standards and provide timely status update.
• Monitor and track defects and manage any change requests.
• Participate in quality reviews and implement quality norms.
• Build reusable components and participate in review processes.
• Develop and review project consolidated status reports.
• Perform all activities related to maintaining successful knowledge management, including re usage, accuracy and efficiency.
• Promote team work, motivate, mentor and develop subordinates.
• Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise (link removed) We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).