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Senior AV Desktop Tech Support Analyst Onsite
Location:
US-TX-Dallas
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Job Title: Senior AV/Desktop Tech Support Analyst (Onsite)

Location: Richmond, VA

Duration: 2+ Months

Job Type: Corp-Corp / 1099 / Contract W2

Rate: 40/hr. on 1099

Client: State of Virginia

Interview: In person only

Note: Candidates must possess and submit a Valid Driver's License

candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions
*local candidates required
*the contract may be extended annually beyond June 30, 2023

Job Description:

Virginia Department of Transportation is looking for an experienced AV technician. As an AV technician, you will be responsible for setting up, using, organizing, and installing media equipment such as projectors, microphones, video monitors, and sound boards. You should have advanced knowledge of audio and video equipment, including video conferencing equipment and services. Excellent troubleshooting and customer service skills are required.

The VDOT IT AV/Desktop Support Technician position entails:

Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.

Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.

Performs video camera, live stream and audio recordings.

Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.

Sets up and operates audio systems for live events and ceremonies, and assists video production.

Conducts site surveys to establish AV/VTC equipment customer requirements.

Sets up and installs permanently installed conference room displays and video conferencing equipment.

Perform administrative tasks such as inventory tracking, checklists, forms, etc.

Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.

Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.

Job requires some travel and overnight stays.

Skill Matrix

Skill

Required /Desired

Amount

of Experience

Ability to utilize troubleshooting tools and skills in managing and administering audio visual hardware and software, laptops, and wireless devices.

Required

5

Years

Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer Service

Required

5

Years

Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues

Required

5

Years

Recruiter Details:

Recruiter Name: Sahana

Contact Number: 832-599-7009

About GSK Solutions Inc:

GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.

GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.

GSK Solutions

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