Skills & Experience Requirements:
5+ years of experience working in a Desktop Support or laptop configuration and
deployments.
5+ years of troubleshooting / fixing Windows 10
3+ years of Microsoft 365 Apps for Business deployments:
3+ years of customer service experience (Deskside support)
Must have an understanding and working knowledge of ITIL
Proficiency in resolving end-user software application, PC, and web browser errors
Education:
A College degree in a technical subject such as Information Technology or equivalent experience.
Certification:
CompTIA A+
Feel free to reach Anita at a2zxperts.com