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DatamanUSA is looking for a Human Resources Assistant for our direct client based in TX. This is a wonderful opportunity for someone who is a quick learner with excellent people skills.
Job Details of Human Resources Assistant:
Job Title: Human Resources Assistant 3
Location: Irving, TX
Duration: 12 months
Roles & Responsibilities of Human Resources Assistant:
* Engage Pre-hires and transfers to facilitate the onboarding/transfer process, provide status, and gather additional information as needed
* Partner with Recruiting, Security, HR, Payroll, and other internal resources to successfully onboard candidates in a timely fashion in compliance with government regulations and company policy
* Review applications for completeness, working with Recruiters to gather missing information in preparation for offer generation
* Initiate and tracks the status of pre-employment investigations (background check and drug screen)
* Troubleshoot and resolve issues associated with a variety of actions throughout the process
* Process new hire and transfer-related transactions within our HR system (Workday) utilizing desktop procedures and other reference tools
* Administer tasks within the applicant tracking and onboarding systems (ServiceNow), ensuring case documentation is accurate and complete
* Answer a broad range of questions related to the Onboarding process from a variety of internal and external stakeholders through a variety of channels (telephone, email, text)
* Maintain accurate and complete documentation of actions utilizing organizational systems and M365
* Participate in continuous improvement of processes and systems to promote efficiency and customer experience
Basic Qualifications of Human Resources Assistant:
* Bachelor's degree or a high school diploma and 4 years of related experience
* Strong customer service, problem-solving, and technology skills
* Experience using web-based tools and websites to complete actions or troubleshoot issues
* Proficiency with the Microsoft Office suite (Excel, Word, and PowerPoint)
* Strong verbal and written communication skills
* Effective listening, reading, and comprehension skills
Preferred Qualifications of Human Resources Assistant:
* Knowledge and previous Human Resource experience, specifically as it relates to Onboarding, Staffing, Recruiting, and Pre-Employment Investigations (PEI)
* Previous experience interacting with a variety of stakeholders including Pre-hires, Talent Acquisition, Hiring Managers, and HR in a service center environment
* Demonstrated excellence in organizational and time management skills
* Confident phone presence and exceptional customer service skills
* Prior experience using Workday
* Experience using telephony systems and case management systems such as ServiceNow
* Experience using a texting system such as TextRecruit
* Computer literate; current on new technology such as MS 365 and Microsoft Teams
DatamanUSA, LLC
