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JD

Function Description

Positions in this function are involved in various aspects of design, engineering and operations of the voice data networks and related equipment.

Provide project planning, implementation and support of new network or voice systems and direct technical analysis of hardware, software or networks.

Telecommunications Engineering Core Tasks

Design, build and deploy voice and digital channel systems

Script and deploy call flows Monitor end to end voice and digital channel systems

Respond to and resolve voice and digital channel issues

Create and maintain knowledge/technical documents

Identity end-user requirements

Identify opportunities for improvement and implement