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Software Asset Management Specialist
Dallas, TX (Hybrid 3 days/week onsite)
6+ Months contract
Rate: $60-$65/hr C2C, $55-$60/hr W2


Need to have experience with Flexera or Snow (these 2 are similar to one another). ServiceNow is very different from them.

Summary
The Software Asset Management (SAM) Specialist is accountable for software utilization and compliance data. This person
will provide subject matter expertise for major software publishers and smaller publishers. Assist as needed with software
vendor contracts and work with other departments to build, execute and manage remediation as it relates to software
compliance. This person will evaluate SAM tool system design and provide requirements for functionality. Align license
capacity with initial needs, expected growth, and enterprise experience from similar implementations. Establish SAM
processes and procedures.

Key Roles & Responsibilities

Other duties may be assigned. Directly or through others, the incumbent:
Participates in the management of software licenses to help ensure compliance with policies, software licenses
agreements, and end-user licenses agreements.
Design and implement SAM tool and technology (preferably Flexera or Snow based) license management solutions to
support software lifecycle management.
Manage, operate, and trouble-shoot SAM tool and technology (preferably Flexera or Snow based) license management
solutions.
Audit and improve software license data and ensure that software licenses are managed and tracked effectively.
Analyze and improve customer software lifecycle management and change management.
Provide and improve data, reports, and dashboards on software lifecycle management and software ROI
Occasionally build Cognos reports or otherwise to improve the operations of the system.
Contributes to the maintenance of effective licenses position within company Software Asset Management
Solution through the effective, efficient and agile utilization of the tool.
Contributes to the IT team's understanding, tracking and forecasting of software licenses by collaborating with the
teams and clearly explaining the software license agreements and management processes and procedures.
Assist management in leading, training, and developing employees to better understand and utilize software
licensing processes, procedures and tools.
Research, prepare and deliver presentations to all levels of management on software licensing processes and
procedures.
Demonstrate leadership and active participation in inter-company committees.
Maintain an understanding of changing technologies, risks and potential impacts.
Assist others in learning and understanding software compliance and risks.
Collaborate closely with Commercial Governance in contract negotiations related to software licensing by providing
supporting data and information related to software licensing.
Employ methods to focus and successfully perform responsibilities in an open work environment.
Education, Experience, & Skill Requirements
The minimum education requirements are:
High school diploma, GED or equivalent is required; Bachelor's degree in MIS, Statistics or Computer Science is
preferred.

The minimum experience requirements are:
5+ years' experience in IT Software Asset Management software licensing

The minimum skill requirements are:

Strong quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate
large amounts of information/data
Ability to meet strict deadlines while managing multiple tasks with competing priorities
Ability to learn and master the administration of SAM solution
Flexera or Snow product knowledge
Thorough understanding of various Tier 1 vendor license models (Microsoft, IBM, Oracle, Symantec, VMware,
Adobe, RedHat) and the ability to interpret software contracts/EULAs
Ability to create Effective License Positions for Tier 1 publishers using SAM tools such as Flexera or Snow including but not
limited to uploading purchase orders, creating licenses and performing software optimization
Ability to create detailed and summarized Excel reports
Understanding of Cloud/Virtualization technologies (VMware, AWS, OpenShift Platform, RedHat/RHEL)
Ability to use initiative to identify and pro-actively resolve issues
Ability to communicate professionally, concisely and effectively, both verbally and in writing in a timely manner
Strong interpersonal and team building skills
Ability to work with a diverse team and help influence/drive change across functional boundaries
Ability to generate technical but user-friendly procedural documents
Ability to work with minimal supervision

Preferred Skills, Knowledge, & Abilities

Working knowledge of Atlassian JIRA used as ticketing system for software requests/installation, purchases,
server build requests and hardware requests
Strong understanding of Atlassian JIRA workflows
Knowledge of enterprise security as it relates to software
Experience with license server administration
Deep knowledge of software deployment, device inventory, software asset management (SCCM, ADDM)
Prior experience with Software Audits / Compliance
Experience with software procurement & vendor management
Project management skills
Certified in Software Asset Management

Measures of Success

Demonstrated ability to interface with external and internal partners in a professional manner
Demonstrated skills in prioritization and multi-tasking, and success in adapting to change in a fast-paced
environment
Strives for accuracy
Manages and minimize risks related to IT software licensing
Positively contributes to the maintenance of active licenses position within the SAM solution and produces
supporting reports
Contributes to the continuous improvement of software licensing processes and procedures in a constructive,
measurable manner