Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Keeper is hiring a driven Strategic Account Manager to join a high producing team within our B2B sales division. This position can be 100% remote.

Keepers applications have millions of users around the world and thousands of Enterprise customers. Join one of the fastest growing Cybersecurity companies and serve as a leader in expanding and developing strategic client relationships in this pivotal role!

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keepers affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at (link removed)(link removed)>

About the Job / About the Team

Join an elite group of proven performers and highly motivated professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a Strategic Account Manager, you will work with an established client base and be responsible for growing revenue in these accounts using our industry-leading solutions. You're right for this job if you:

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Are passionate about carrying a revenue quota to meet or exceed sales targets within assigned strategic accounts
• Enjoy building strong relationships and interacting with executives and C-Level customer contacts
• Love working with strategic clients to manage and negotiate contract renewals, cross-sells and upsells
• Equally love working with clients to establish business and technical goals & potential via regular technical discussions and Quarterly Business Reviews
• Can balance maintaining a structured cadence with named customer accounts, building relationships, presenting Keeper solutions, troubleshooting challenges, managing issues with the broader Keeper team and closing deals.
• Can advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Consistently demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
• Can understand and navigate account procurement practices to negotiate licensing contracts.
• Enjoy building strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Can't wait to become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a Strategic Account Manager & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Want to perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meeting and exceeding personal and team quotas
• Can't wait to actively champion and participate in the evolution of Keeper Securitys own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
• Are passionate about contributing towards the development of a strong team environment by upholding high work standards
• Jump at opportunities to go the extra mile to ensure our customers are supported and successful!
• Capable of creating and presenting technical solutions to the C-Suite and executive boards.
• Have the ability to travel to and from customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

Requirements

• 5+ years experience in Account Management or SaaS Customer Success roles; experience with growing strategic accounts required
• Strong technical knowledge as it pertains to identity management software (SSO, Directory etc), implementation, onboarding & support
• Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise
• Experience working with and selling to enterprise organizations, C-Level Executives, IT and Cyber Security Executives
• Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value
• Energetic and self-motivated; a team player who is also a proactive and creative problem solver
• Aptitude for learning software; strong with business applications
• Ability to manage multiple priorities while maintaining strict attention to details
• Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations
• Working knowledge of (link removed) and Salesloft
• Undergraduate degree preferred (BA/BS)
• Experience working in the Cybersecurity or IAM industry is strongly preferred

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.