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Account Delivery Director Retail Customer Goods
Location:
US-IL-Chicago
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Are you interested in working with the worlds leading AI-powered Quality Engineering Company?

Qualitest is looking for an experienced Retail and Consumer Goods (RCG) Account Manager to work in our fast-growing RCG Sector. The ideal candidate will possess a strong sales and business development background and have experience in developing and delivering new business within the Retail and Consumer Goods sector. The right candidate will have a demonstrable ability to think strategically about business with the skill set to drive the client strategy, as well as the tactical execution of sales and business development goals.

Responsibilities-

  • Build strong, long-lasting relationships with mid-to-large enterprise clients from RCG domain
  • Plan, implement and manage sales activities and pipeline to meet annual revenue targets and business goals;
  • Work hand in hand with internal teams (Sales/ Customer Success, CoE, and Delivery) to develop and manage account strategy. Understand key risks and assist in managing and mitigating them through tactical plans and actions; this skill is applicable during the deal pursuit stage, as well as during the performance stages.
  • Evangelize Qualitest's unique capabilities to deliver complex, leading edge, industry specific custom solutions through presentations and discussions, participation at events, speaking engagements and trade shows.
  • Drive transformational changes needed to achieve the customers' objectives, informed by deep industry and engineering expertise.
  • Participates in the continued development of internal processes, contributes to mindshare, build artifacts and methodologies.
  • Accountable for pipeline development, convert into revenue, manage healthy margin, e, and value delivered across assigned accounts and serves as the point person for all customer negotiations.

Requirements

1. 10+ years as an account manager in a services firm

2. Experience driving growth in tier 1 US based financial services firm

3. Actively participate in the pursuit process of our large scale deals, working cross-functionally to ensure we are selling what we can deliver as aligned with the customers objectives; work with teams to deliver the pitch, define scope/team and contribute to pricing and contractual arrangements.

4. Work hand in hand with internal teams (Sales/ Customer Success, CoE, and Delivery) to develop and manage account strategy.

5. Responsible for communications with the client and within Qualitest up to the CxO level regarding expectations, performance, governance and issue escalation/resolution during the course of delivery to ensure success.

6. Accountable for overseeing end-to-end service delivery and ensuring all contractual commitments are met. Works with the customer to amend and approve changes as necessary.

7. Drive transformational changes needed to achieve the customers' objectives, informed by deep industry and engineering expertise.

8. Effectively leads and inspires the QT team members engaged in the delivery. Coach and develop the team.

9. Participates in the continued development of internal processes, contribute to mindshare, build artifacts and methodologies.

10. Accountable for pipeline development, convert into revenue, manage healthy margin, ensure higher CSAT, and value delivered across assigned accounts and serves as the point person for all customer negotiations

About Qualitest:

  • Gartner Magic Quadrant Visionary for 6 straight years
  • Everest Group Star Performer
  • The worlds largest AI-powered Quality Engineering Firm
  • Winner of Best and Brightest Companies to Work For
  • Significant Private Equity Firm investment to drive accelerated growth
  • 200% year-over-year revenue growth
  • Qualitest has quadrupled in size the past two years going from 2,000 employees to over 8,000
  • Global presence 70 Nationalities, with global offices in 17 delivery centres around the world
  • 40% of employees are women
  • Collaborative and diverse culture that fosters innovation, leadership, and career development

Benefits

Why Qualitest?

  • Be a part of a company who strives to support for diversity and inclusion in the workplace we are one, we are many at Qualitest. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.We have more than 40% women and around 120 different nationalities.
  • Local and global opportunities we offer you internal rotation and international mobility opportunities to grow your career.
  • Clear view of your career and progression with the company Qualitest is growing massively (since 2021 tripled our employees base we now have more than 8,000 engineers) and giving you the opportunity to grow with us.
  • Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, orenjoy the amenities and games provided from one of our Employees Centers.
  • Save your earnings and prepare for your future by enrolling in our 401k plan where Qualitest will match your contributions accelerating your savings plan.
  • Take care of health with enrollment into one of our competitive healthcare benefits. Qualitest will match towards your HSA if you choose to participate.
  • Never stop experimenting and learning withQCraft our Learning & Development platform: 50,000+ courses, 300+ virtual labs, mentorship and leadership programs, professional tribes, sponsored certifications, and much more.
  • Stay active and get rewarded with our Corporate Wellness Program. We pay your Gym membership and giving you opportunities to Earn additional vacation times for attendance the gym!
  • We invest in our Senior Engineers and leaders with our Equity program.
  • Earn bonuses via our Client Referral and Employee Referral Programs. Refer and earn tap your network for net-worth.
  • We recognize our employees work via our Qudos platform - You can earn bonuses and spot awards by celebrating your and your peers achievements.
  • Planning a vacation? Looking for car insurance? Get access to Qualitest Employee Perks for discounts on anything from travel to electronics. With so many offerings the savings are endless!
  • A Competitive pay, the salary range for the role is$160,000 - $200,000

Intrigued to find more about us?

If you like what you have read, send us your resume and lets start talking!

Qualitest

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