or email this job to apply later

ABOUT CHANDON CALIFORNIA

Chandon was sparked into life in 1973 by the visionary spirit of Robert-Jean de Vog and California pioneer John Wright. As one of the first French-owned sparkling wine ventures in the U.S., Chandon carefully selected its vineyards and are now considered to be amongst the best for producing quality sparkling wines in California.

For over forty years now, Chandon continues to combine traditional French techniques and winemaking knowledge with the beautiful, sun-ripened fruit of California to craft sparkling wines of the highest quality.

Chandons winery, Domaine Chandon is located in Yountville in the heart of the Napa Valley. (link removed)

Chandon is part of the world leading luxury group LVMH - Moet Hennessy Louis Vuitton. With more than 75 prestigious Maison's covering six business sectors and more than 196,000 employees around the globe, LVMH offers boundless opportunities. Join us and craft the future!

ABOUT YOU & YOUR NEW ROLE

Representing our Direct To Consumer business flows, including eCommerce/CRM, Wine Clubs, Consumer engagement and Visitor Center (Retail & Restaurant) solutions and applications, you will contribute to the successful delivery of a technical and functional roadmap for our Maison IT landscape. This will include key elements of the eBusiness and Brand Home strategy and more specifically the planning, producing and execution of projects that enable eBusiness and Brand Home to be delivered and thrive in their respective maisons.

Co-ordination with local, regional and global resources will be a key element of the role, as will your ability to express complicated functional requirements in simple terms. Your knowledge of end-to-end eCommerce will play a crucial role in providing guidance to our business colleagues that includes the full order to pay, fulfillment, customer service, 3rd party integrations and development/sprint cycles. Understanding of retail environments will be beneficial.

The Operational Systems Delivery and Solution Manager is responsible for all activities related to the design, implementation, validation and transition to run, including:

Roadmap and strategy

In close relationship with the IT business relationship manager and business leads, he/she defines a clear roadmap and strategy for the entity for proximity solutions in accordance with business needs and when a platform solution can not be utilized.
He/she identifies the requirements for new technologies and innovation, consulting with functional architects and platforms leads.

Project management

He/she plans, works, manages risks and dependencies to deliver a new release and enhancements in collaboration with the platform teams, and for proximity applications.
He/she optimizes quality / cost / time dimensions throughout release management for proximity applications.
He/she coordinates the various stakeholders involved in the delivery of the solutions.
He/she coordinates specification work and gap analysis between business / technical demands and existing features.
He/she plans and coordinates the test activities and the data set and validates the test document, in co-responsibility with the business teams.
He/she is the contributor in the solution architecture with the platform team to ensure proper adequation with proximity solutions.
He/she contributes on the Obsolescence & Application landscape rationalization (optimize landscape).
He/she is responsible of the Vendor relationship management (for new release, inputs, upgrade, tech watch, projects, run) for proximity solutions.
He/she contributes to the deployment strategy with the Platform teams.
He/she elaborates the rollout & training kits for/with the Platform teams and business stakeholders / key users.
He/she manages his/her Project Portfolio and keep regularly informed the BRMs, PMO and Line Manager.
He/she elaborates and follow-up the Budget (CAPEX/OPEX/Recurring OPEX costs).
He/she updates regularly the IT Cartography and documentations.

Support, monitoring and problem management

He/she coordinates the support for service requests and incidents (for proximity solutions and in collaboration with the platform teams when applicable).

Scope

The Operational Systems Delivery and Solution Manager works in collaboration with the Platform teams to secure and optimize the delivery of consumer solutions across business functions.
He/she also is responsible to deliver solutions to address proximity requirements that are not fulfilled by these platform solutions.
He / she leads activities and is involved from the design of the solution with key stakeholders to the deployment and support of the solution following best practices.
With an initial focus on the Chandon California Direct To Consumer business, He/she will have the opportunity to evolve their role to extend recommendations and guidance to the MH Maisons and further on Markets across Americas, within the same scope.

Relationships

Intern:

He/she reports to the Regional Director for Maison relationships.
He/she collaborates with other members of the Platforms (Solution Delivery Manager, Functional Analyst, Customer
Success Manager, Functional Architect, Data Lead, Brand Home, Eco, T&O, etc).
He/she collaborates with Enterprise architects.
He/she collaborates with Strategy, Governance & Architecture department for methodology (project & cost).
He/she collaborates with Purchasing & Legal department.
He/she collaborates with T&O department for technical and data aspects.
He/she collaborates with Business Domain (Domain Leader, Project Manager, BPO, PO, DS).
He/she collaborates with the BRMs

Extern:

He/she collaborates with IT partners: integrators, editors.
He/she collaborates other entities in the LVMH group.

Requirements

Experiences with eCommerce platforms and related financial and logistical processes
Understanding of ERP concepts and flows
Retail & Consumer tools such as POS, CRM , RSVP solutions
A great advantage would be exposure or experiences to a winery operations or retail environment
A Salesforce expertise/experience is a plus.

Professional profile

Degree in IT, process engineering or business
7 years project management experience in a functional IT environment
Excellent understanding of business processes.
Excellent understanding of software applications & Architecture.
Able to navigate across Business Applications.
Fluent in English

Personal profile

Well organized and rigorous
Drive to collaborate and make improvements
Excellent communication, both written and verbal
Synthesis skills
Autonomy and proactivity
Lead and/or coordinate cross-functional teams
Performance, Efficiency & Service oriented
Positive, dynamic and constructive mindset
Curiosity for tech watch & innovation
Project methodology (V Cycle or Agile)

Benefits

In addition to a generous base salary, we are please to offer our employees an exceptional package of benefits, including:

LVMH Group Health Care Plan (Medical, Dental & Vision);
LVMH Group Insurance and Pension Plans;
Paid Vacation and Personal Leave;
Ongoing Professional Development;
Health, Wellbeing and Event Benefits;
Wine Allocation and Discounts; and
Annual Performance Incentive Scheme.

CHANDON California is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive community.

CHANDON California

Apply Online

or email this job to apply later

	Search millions of jobs
Jobvertise

Report this job