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Be Smart. In It to Win It. Teamwork Makes the Dream Work. Yes, We Can. We Got Your Back. Built on Trust

These values define who we are and they have empowered our staggering growth to become the #1 leader in Click2Cart technology.

Let's be honest. Job posts are boring, but working with SmartCommerce is far from it.

The Candidate

Our ideal candidate is an A+-player/achiever with an entrepreneurial spirit, infectious personality, and the ability to earn instant rapport with internal and external clients. The right candidate learns fast, is self-motivated, and wants to grow while truly contributing to the success of the team.

The Company

At SmartCommerce employees are passionate go-getters who partner with CPG brands to take their sales to the next level through a proprietary one-click path to purchase technology "MOE". These partnerships increase clients' profit margins and their sales exponentially.

The Culture

What really matters is that the vision, the culture, and the rules of engagement align and are something that team members truly want to embrace. We are a "Family First" organization where our families at home, work-family, and clients are all a priority. When SmartCommerce's cultural beliefs align with yours, success will follow.

The ideal candidate is an A Player with an entrepreneurial spirit, infectious personality, and the aptitude to build instant rapport and trust with clients. The right candidate learns fast, is self-motivated, and desires to grow, while truly contributing to the success of the team.

Responsibilities

• Sales
  1. Establishes and maintains positive business and customer relationships.
  2. Presents solid arguments to customers to promote products and services.
  3. Upsells where appropriate.
  4. Coordinates sales efforts with the rest of the sales department.
  5. Performs needs analysis of existing and potential customers to make sure their needs are being met.
  6. Accelerates the resolution of customer problems to maximize satisfaction.
  7. Reaches out to customer leads through cold calling.
  8. Achieves sales targets within schedule.
  9. Supplies management with reports on customer behavior, including needs, interests and problems.
  10. Informs management if there is potential for new products and services based on customer behavior.
• Account Management
  1. Communicates with clients to understand their needs and explain product value.
  2. Builds relationships with clients based on trust and respect.
  3. Identifies industry trends.
  4. Collaborates with sales department to fulfill client needs and reach prospective clients.
  5. Tracks client account metrics.
  6. Keeps records of client transactions.
  7. Resolves complaints.
  8. Prevents additional issues by improving processes.
  9. Maintains updated, in-depth knowledge of Company product.
  10. Trains junior members of the sales team.
  11. Services multiple clients concurrently, while meeting deadlines.
  12. Acts as client advocate.
  13. Focuses on improving the buyer experience.

Requirements

• A minimum of 2 years experience as a Business Development Representative (BDR), Business Development Representative (BDR) or similar sales-focused position.
• Excellent interpersonal and communication skills
• Creative, energetic and self-driven
• Proven ability to manage and develop net new leads and convert them into qualified opportunities

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Work From Home
• Wellness Resources