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Company Profile

OUR MISSION

We commit to glorifying God by providing superior quality, exceptional service and creative solutions for our customers.

OUR VISION

As followers of Jesus we will be a thriving family business, impacting lives and helping others achieve their goals.

OUR CORE VALUES

• Faith
• Customer-Focused
• Teamwork
• Integrity & Accountability
• Respect & Professionalism

THE JAKES CULTURE

Our founder, Kervin E. Jake Jacob, once said, Dreams really can come true when your values include commitment, service, and a good days work. At Jakes, we take these words to heart, and we strive to put them into action every day. We are a family-oriented business, and the foundation of our company is built on strong roots in integrity, servant leadership, superior customer service, and treating our suppliers, team members, and customers with appreciation and respect. We think Jake would be proud of how we carry on in his name.

OUR BUSINESS

We provide service and solutions as a broadline distributor to both foodservice and retail segments. Jakes offers a unique and wide assortment of items from global trends to national brands. From a mix of fresh, regional products to customized, local support, we are here to meet the needs of our customers. We are Texas born and bred since 1946, local, family-owned and operated.

Position Overview

Provide creative solutions and exceptional service to Jake's current and potential customers to boost top-line revenue growth and profitability.

Position Responsibilities

• Present, promote, and sell products/services by communicating the benefits to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers.
• Establish, develop, and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Coordinate sales efforts with team members and other departments.
• Analyze the market's potential, track sales, and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of industry best practices and market trends.

• Promote a positive attitude within the company and follow our core values.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Participate in all sales/marketing functions as it relates to company business.
• Leverage resources such as local brokers/manufacturers to maximize growth within your territory.

The Customer Success Representative must perform other job-related duties in areas of responsibility as assigned. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

**Complete job description available upon request.

Requirements

• Familiarity with CRM practices along with the ability to build productive business relationships.
• Highly motivated and target-driven with a proven track record.
• Excellent selling, negotiation, and communication skills.
• Prioritizing, time management, and organizational skills.
• Relationship management skills and openness to feedback.
• Proficient with Microsoft Office software.
• Act ethically and treat team members, customers, vendors, and visitors with respect.
• Is adaptable to a changing environment.
• Must be a team player and able to work harmoniously and effectively with others and perform well under pressure.

• Exceptional problem-solving skills, including demonstrated ability to anticipate, plan for the future, and realign priorities quickly when dealing with unanticipated events.
• Polished presenter, comfortable presenting and using technology in front of large audiences.
• Highly developed communication (verbal and written) and listening skills.

• Ability to lift objects to 50lbs as required.
• Ability to drive self.

Minimum Experience Required

• Proven work experience as a Sales Representative OR culinary/ restaurant management experience
• Must be at least 21 years of age and pass all screens
• Willing to work additional hours, holidays, and weekends as requested

Education Required

• Bachelor's degree in Business or Hospitality Management preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability