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Who We Are:

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring(link removed) In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore(link removed)>

What You Will Do:

Museum of Ice Cream is looking for a Facilities Manager to join our fun-filled team. The Facilities Manager oversees, manages and serves as the main point of contact for all facility related operations and activities at your site. Facilities can include, but is not limited to: the museum building, supporting the production team in any requested capacity, mobile food truck(s), warehouse(s), containers or pop-up structure.

During onboarding and beyond, you will be responsible for preserving the good condition of infrastructure and ensuring that all site facilities are safe, organized, optimized for space and well functioning(link removed) Another key responsibility will be to optimize the use of facilities spaces, related equipment while finding efficiencies or reducing operating costs.

The Facilities Manager will work to ensure that operations meet and exceed our brand and industry standard, comply with health and food safety regulations, and set Museum of Ice Cream apart while remaining true to the organizational values and goals, as set by the General Manager and Operations Leadership Team.

In fulfilling your roles and responsibilities as a manager, it is also expected that you uphold our culture, values and standards of conduct.

Reports To:
Director of Facilities - with dotted line accountability to leaders identified by the Director.

Expected Responsibilities:

DAILY OPERATIONS & LEADERSHIP

• Ownership and management of identifying and working on constant improvement of operations and facilities
• Manage day & night time cleaning teams by creating process for cleaning operations, working with cleaning shift supervisors
• Oversee and manage cleaning procedures
• Lead weekly/bi-weekly training and support the hiring + recruiting of clean team
• Interview members of Clean Team and responsible for their scheduling
• Provide support and presence at Museum, including weekend work and floor work when necessary (MOD / Guide / Retail)
• Manage and be onsite for delivery shifts, including weekends
• Filling and completing daily reports and building inspections inspections
• Completing PM and maintenance tickets quickly and on time
• Support and install creative redesign/overlay for your site
• With Site Managers; clear out, reorganize and maintain:

• Manager office
• Staff lounge
• Reset areas
• Cleaning Closets
• Deep clean walk in freezer and other freezers
• Assist Facility Manager in preparing the space for monthly building inspections

CHANGES MADE TO SPACE - Communicate all physical changes to facilities and production for visibility and approvals this is to make sure we uphold brand standards and are achieving the desired look we are trying to hit and keeping all units uniform. Of course improvised events may occur please still post this change to facilities and production for visibility and change suggestions after the improvised event has been handled.

FACILITIES MANAGEMENT:

• Identify, diagnose, and address day-to-day maintenance, electrical, plumbing, construction and other general repairs & issues
• Create and maintain database of contractors necessary for day-to-day operations, including management of all vendors + contractors thats required for building & facilities improvements and repair
• Negotiate and contract with vendors + contractors for projects. Act as liaison and maintain a health partnership with contractors and management
• Manage and ensure timely completion of all contracted work
• Develop plan for ongoing maintenance and improvement in building management, including recurring or common issues
• Ensure compliance with health and safety laws & provisions
• Provide daily reports with detailed plan of action
• Document and provide visibility to the Director of Facilities of damage or issues with the site or facilities
• Participate and support management of special projects as required to improve site or facilities

SHOW QUALITY ASSURANCE & MAINTENANCE

• Oversee all technical aspects of the Museum's art/object handling projects
• Operates, maintains and safeguards the technical assets of the Museum, including supervising the use of lighting, sound, communications equipment, and the use and maintenance of stage facilities
• Assists with the preparation and control of production budgets; maintains inventory and orders specialized supplies
• Ensures a safe and healthy work environment through knowledge and execution of best practices
• Work directly with other Managers and Experiential Producers to realize projects
• Coordinate and foster productive relationships with suppliers and contractors
• Assist in hiring, scheduling, and overseeing technical team of preparators / art handlers for reset days and installations
• Receiving, packing and unpacking, handling, and exhibition elements
• Assist in leading installations and advising on prep methodology
• Provide "on the floor" supervision during installation periods
• Training all staff involved in resets and installations on technical applications
• Acting point person for bringing current museum standards and maintaining all finishes in the space at a very high level
• Maintaining full inventory of tools and tool carts for resets and installations
• Ownership and organization of storage and museum elements
• Assist in planning and coordinating with vendors in the fabrication of exhibition objects, temporary walls, and other display elements
• Participate and support management of special projects as required to improve quality and maintenance of site
  
  The salary range for this role is $60,000 - 70,000 USD
  

Requirements

• Proven experience as facilities manager or relevant position
• Well-versed in technical/engineering operations and facilities management best practices
• Knowledge of basic accounting and finance principles
• Excellent verbal and written communication skills (Bilingual a plus!)
• Excellent organizational and leadership skills
• Good analytical/critical thinking
• Familiarity with heavy equipment
• Must be comfortable maintaining a high standard and holding a team accountable

Benefits

The Good Stuff:

• Unlimited ice cream
• Competitive Pay
• 16 free museum tickets per year for friends and family, with free entry for self
• 50% off retail products
• Vision, dental, and healthcare benefits
• Stock options
• PTO