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Business Data Analyst Telecom Billing Analyst
Location: US-OH-Mason
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Business Data Analyst-Telecom/Billing Analyst Hours: 8:00am to 5:00pm
Years of Experience - 12+ Try to identify resources with more Audit, Billing and Vendor Management experience that would be a bigger plus than the Telcom experience. Resources need to be local to Mason OH. GENERAL FUNCTION: - The Telecom/Billing Analyst will be responsible for developing and analyzing Telecom bills to ensure accurate billing.
- The Analyst must have the ability take multiple sources of data and compare the data to find cost overages, savings opportunities etc.
- In addition, the Analyst will manage Telecom vendors end-to-end to ensure disputes, changes, etc. are handled completely.
- The Analyst must be able to present finding and action plans to Leadership.
- Good written and oral communications skills required.
PRIMARY DUTIES AND RESPONSIBILITIES: - - Provide first application level phone/email support to customers
- Analyze problems, answer questions and provide training about the software
- Make basic customizations based on customer needs -Identify, test, and identify workarounds for bugs
- Provide regular updates to customers on open support issues -Research issues dealing with 3rd party technology
- Assist in editing of training materials and manuals
- Evaluation of Java Code
- Script Development and utilities
REQUIRED SKILLS & KNOWLEDGE: - Java Based Web Applications -SAP understanding -Experience in System Development -Oracle database -Perl/CGI
DESIRED - Excellent Knowledge of MS Access and Excel. Understanding of Telecommunications a plus.
- The Business Analyst will be responsible for supporting analytics for bandwidth upgrades and other technical improvement projects for retail stores.
- For bandwidth upgrades, the analyst will ensure billing ceases upon disconnection dates, runs weekly reports on billing status, and continues to seek opportunities to upgrade/save money on an ongoing basis.
- Reporting for other technical projects will also be required.
- The Analyst must have the ability to build and use an Access DB to support data around project initiatives as well as be proficient in
- Excel for analyzing billing data, running reports, etc.
Specific Skills Needed - Excellent Knowledge Excel.
- Experience with Telecom billing and vendor management.
- The Business Analyst will be responsible for developing and analyzing Telecom bills to ensure accurate billing.
- The Analyst must have the ability take multiple sources of data and compare the data to find cost overages, savings opportunities etc. In addition, the Analyst will manage Telecom vendors end-to-end to ensure disputes, changes, etc. are handled completely.
- The Analyst must be able to present finding and action plans to Leadership.
- Good written and oral communications skills required.
Start Time: 12:00 AM About MY HR:
MY HR is an award-winning, woman and minority-owned firm based in Atlanta. We specialize in providing full-service professional HR services, and are proud to be an equal opportunity employer. With a commitment to excellence and a focus on diversity, we strive to help businesses of all sizes achieve their human resources goals. Follow us for more info: (link removed)
MY HR is an award-winning Full-Service Professional Human Resources Consulting firm offering Staff Augmentation, Project and SOW staffing, Permanent Placement, Recruitment Process Outsourcing (RPO), Payroll Services, and full range HR Services including compliance, training, and workforce development. With our personal touch, we help small to mid-sized companies as well as Fortune 500 companies grow and strengthen in the HR area by providing customized HR solutions. Check out our website: (link removed)
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