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Quality Improvement Specialist (Remote)

• Are you an experienced Quality Improvement Specialist looking for a new challenge?
• Do you value care management and quality improvement?
• Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

Who we need:

The Quality Improvement Specialist is responsible for the following:

• Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans.
• Responsible for helping to create reports and project plans, utilizing Microsoft Office 365 apps and automation wherever possible.
• Works closely with team members to establish plans and timelines to drive projects while maintaining and offering improvement strategies, efficiencies, and automation.
• Prepares and provides automated project status updates/summaries to management/leadership using Power Automate and Power Apps.

Why us?

Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

People Focused. Mission Driven.

Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

We do this through our people.

At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.

Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What youll do:

• Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans.
• Responsible for helping to create reports and project plans, utilizing Microsoft Office 365 apps and automation wherever possible.
• Works closely with team members to establish plans and timelines to drive projects while maintaining and offering improvement strategies, efficiencies, and automation.
• Prepares and provides automated project status updates/summaries to management/leadership using Power Automate and Power Apps.
• Facilitates and participates in CQI activities, as related to each assigned project.
• Responsible for assisting and monitoring Root Cause Analysis (RCAs) when barriers are noted and identifying automated solutions when possible.
• Offers mitigation plans and solutions when potential threats/risks are identified; adjusts project plan as appropriate and offers automated solutions, utilizing various Microsoft Applications.
• Ability to use knowledge of quality improvement models and methods (e.g. rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC) to identify and suggest opportunities for automation.
• Ability to interact effectively with internal and external customers in a professional and courteous manner under hectic and changing conditions.
• Strong critical thinking and problem-solving skills required, act as SME for automation opportunities, provides suggestions and works with team members to remove barriers to automation services.
• Ability to organize, synthesize and analyze large amounts of information and data and create project plans from the data.
• Strong verbal and written skills.
• Must be able to work effectively with diverse audiences including physicians, nurses, allied health professionals, administrators, and a wide variety of non-technical staff.
• Exceptional communication, organizational, facilitation skills and a strong team ethic is a must; ability to support and influence a team environment.

What youll need:

Required Qualifications

• Bachelors degree required
• 3-5 years of Quality Improvement experience, with an emphasis on project management
• Microsoft 365 Certification, strongly preferred
• Lean/Six Sigma Certification required

Knowledge, Skills, Abilities

• Ability to use knowledge of quality improvement models and methods (e.g. rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC) to identify and suggest opportunities for automation. Ability to interact effectively with internal and external customers in a professional and courteous manner under hectic and changing conditions. Strong critical thinking and problem-solving skills required, act as SME for automation opportunities, provides suggestions and works with team members to remove barriers to automation services.
• Ability to organize, synthesize and analyze large amounts of information and data and create project plans from the data.

Experience

• Minimum three years of Quality/Process Improvement experience, with an emphasis on project management in a health care setting.

Experience using Microsoft applications, strongly preferred.

Microsoft 365 Certification, preferred.

Thank You!

We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Kepro Talent Acquisition Team

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

EOE AA M/F/Vet/Disability

Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.