Role: Senior System Administrator

Location: (New York City, New York) Onsite

Duration: 6+ Months

Interview: Phone + Skype

Position Summary

The Senior System Administrator is responsible for operating secure computing platforms and enterprise applications in the Institute's private cloud. Responsible for operating and maintaining the Institute's enterprise systems, Linux and Windows servers, and Windows networks. Deploy, install, upgrade, and continuously improve the Institute's operating environment, and maintain the ongoing reliability, performance and support of the Information Technology infrastructure. This includes monitoring the operating environments, servers, and network; responding to incidents, problems and planning for growth. This role is also responsible for the overall operation and maintenance of the Institutes private cloud. Advanced problem diagnosis and resolution required, with a sharp focus on enterprise security analysis and optimizing system performance. This role responds to computer security breaches, virus and malware infections, and cyber-security threats. Implements, supports and complies with ANSI's Information Security Management System security controls to protect enterprise data and IT infrastructure.

Other responsibilities include troubleshooting problems as reported by users, supporting remote access and Email services while maintaining a secure environment. Deploys, configures, and manages infrastructure solutions based on application needs and anticipated growth, deploys and configures new virtual servers and maintains the private cloud infrastructure. Has good communication skills and is able to work collaboratively with internal customers and technical colleagues. Works across all functional areas of the Institute and has a strong customer service orientation to ensure that all service requests and incidents are resolved in a professional manner. Shares expertise and provides individual training and support. Work with other technical staff and outside vendors to provide top shelf Information Technology services to all customers.

Essential Functions

Configure, maintain, monitor, upgrade, and support the VMWare private cloud infrastructure environments

Configure, maintain, monitor, upgrade, and support linux and Windows virtual servers

Maintain, monitor, upgrade, and support the Institute's network and cyber-security infrastructure

Monitor database performance and recommend changes

Monitor and administer storage devices

Support enterprise-wide work initiatives and projects

Recommend improvements that increase system security, reliability, and performance

Provide Infrastructure Support for multiple developed systems and applications of medium to high complexity ensuring control, integrity, and accessibility.

Provide Support for enterprise applications such as Alfresco, Confluence, SharePoint, and custom developed web applications

Provide support for business critical applications

Responsible for deploying security certificates, RSA tokens, and 802.1X certificates

Support and comply with the Institute's Information Security Management System (ISO/IEC 27001:2013)

Manage ANSI's security awareness program

Participate in IT audits and cybersecurity assessments at regular intervals

Maintain, manage and support cyber-security devices, applications, and appliances

Primary point of contact with the Institute's Security Operations Center (SOC) and manage the relationship

Ensure delivery of clear and concise performance and up time reports to management on a weekly basis

Keep current on the cybersecurity, regulatory, and threat landscapes

Perform upgrades, patches and updates to production applications and servers

Provide technical assistance to members of the IT Department

Prepare project plans, implementation scheduling, and coordinate new site installations

Document system and network infrastructure and application processes and configurations

Information Security Responsibilities

Attend/complete assigned information security training by the designated completion date.

Read and adhere to published ISMS policies and procedures.

Report timely any observed violations of ISMS policy - or known encroachments on information security - to your department leader and/or the Information Technology Department.

Education and Experience

Bachelor's degree in Engineering plus eight years' experience

VMWare, Microsoft Windows, and Cisco Systems certifications desired

8+ years hands-on experience deploying, administering, and upgrading Windows and Linux servers in a large IT environment (> 200 servers)

8+ years hands-on experience and maintaining enterprise IT infrastructure

8+ years hands-on experience deploying, administering, and upgrading Windows 20XX operating systems

8+ years hands-on experience deploying, administering, and upgrading Microsoft Active Directory

8+ years hands-on experience deploying, administering, and upgrading a VMWare ESXi environments and VMWare vSphere

5+ years hands-on experience deploying, administering, and upgrading a VMWare Horizon View cloud desktop environment

3+ years hands-on experience maintaining VMWare Horizon View cloud desktop environment

2+ years hands-on experience administering public cloud environments

Other Qualifications

Demonstrated ability to take on a lead role coordinating projects

Expert knowledge of VMware in a large environment with strong knowledge of VMware clustering, configuration and management

In-depth understanding of network security and access control

Strong understanding of network routing and switching protocols

Excellent knowledge of TCP/IP, including packet-level traffic analysis

Cisco switches and router (Strong Knowledge Required), Pure storage systems

Knowledge of administering Palo Alto Firewalls, Arisa switches

Strong security analysis skills and experience

Creative problem-solving skills

Must be a self-starter with desire to excel and broaden the scope of experience and knowledge in infrastructure design

Strong verbal, written, and interpersonal skills

Sr. Systems Administrator:

• Position must report to the New York office
• Collaborates with engineers in designing and deploying security solutions
• Strong expertise and experience in maintaining technologies
• Troubleshooting, scripting, and automation skills
• Understanding of technology design, but not responsible for designing
• Ownership and responsibility for production environments
• Experience with Linux server management and networking / Linux administration
• Familiarity with Windows in an enterprise environment
• Knowledge of UNIX/Linux and Windows/AD
• Previous experience supporting production Linux systems

****The Sr. Systems Administrator role requires a higher level of technical expertise and responsibility, particularly in managing Linux servers. The Sr. Systems Administrator may also handle support for both Windows and Linux systems in an enterprise environment.