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Role Summary Responsibilities: Your varied responsibilities will cover all aspects of HR and recruitment administration to ensure the smooth running of our People function in the US Salary: $45,000 to $47,000 per annum, depending on your previous experience Benefits: Hybrid working options, generous holiday allowance, flexible working hours, private medical and dental insurance, 401K plan, life insurance, full funding for external training, student loan repayments, comprehensive travel insurance and more Role Type: Full-time, permanent Start Date: This role will ideally commence in August 2023. However, additional start dates are available throughout the year, which occur on a monthly basis, and you will be asked to state your availability on your application form Location: This role is available in our Boston office About the Role Costello Medical is growing rapidly, in the US and globally, thanks to demand from new and existing clients. In 2022, our US team grew by 50%, supported by the People team who sit at the heart of our business. We are passionate about delivering an effective and high-quality service to our colleagues and candidates alike and we are looking for somebody who shares this enthusiasm with us. In this role, you will have responsibility for a range of administrative tasks across HR and recruitment to ensure the smooth operation of the People function. Alongside this, you will partner with the Senior Management team and Division Heads in our US office to provide them with efficient and productive support that eases any burden they face in relation to HR and recruitment topics. This will involve building strong relationships with all colleagues and using your expertise to provide advice and guidance when appropriate, supported by our senior People team based in the UK. You will also be involved in projects relating to the People function, as we continue to innovate our practices and keep pace with the growth of the organization. Key responsibilities will include: Maintaining accurate employee records via our PEO provider and HR software Overseeing our HR and recruitment inboxes and answering queries via email, in person and over the phone Producing HR correspondence, including written offer letters and employment contracts Coordinating the new starter, leaver and family leave processes Administering employee benefits, such as our 401k scheme, holiday sell-back, student loan plan and more Supporting with other HR processes, including global relocations, internal promotions, performance reviews, visa applications and more Leading our US recruitment activities which involves posting advertisements, reviewing applications, hosting telephone interviews and scheduling interviews Using your expertise to provide guidance and support to hiring managers regarding our talent acquisition strategies and candidate attraction methods Researching, booking and organising career fairs with universities and other professional or student-focussed organisations, as well as attending these events. This will involve liaising with external suppliers and careers teams Providing guidance on HR and recruitment processes and policies to all colleagues, including recommendations on best practice Contributing to ongoing projects within the People function. This could include researching legislation and best practice and presenting your findings, supporting the implementation of a new employee benefit or reviewing and updating internal resources Career ProfileTo learn more about the tailored career progression we offer at Costello Medical, please click below to read about Emmas progression to the position of the Deputy Head of People after joining the company as a HR Administrator in 2016: (link removed) RequirementsAbout YouOur ideal candidate will have the initiative, positivity and creativity required to support us in driving our People function forward. We are a friendly and ambitious team and are looking for somebody who is passionate about delivering excellent levels of customer service and the highest quality work. You should be proactive and eager to take on new challenges with a problem-solving mindset. You will also enjoy the opportunity to become an increasingly important member of a fast-paced and friendly office environment.Essential requirements for the role are: Strong organizational skills, including the ability to plan and prioritize your own time and communicate this to others. This role requires the need to balance regular, day-to-day tasks alongside larger projects Professional verbal and written communication skills Dedication to providing excellent customer service Exceptional attention to detail Discretion when dealing with sensitive information Excellent levels of productivity, and the flexibility to respond to changing deadlines Friendly and approachable demeanor Experience of Microsoft Office Experience in the HR or recruitment setting is useful but not required for this role. We are also able to accept applications from candidates looking to start their career in this field.About Costello Medical Costello Medical is a rapidly growing global healthcare agency specializing in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industrys most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organizations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.We are committed to our company values which are central to creating our fun, friendly and innovative workplace in which we strive to deliver the highest standards of quality. As a result, we have been listed in The Top 100 Companies to Work For list for five consecutive years.On 27th May 2022 Costello Medical received its certification as a B Corporation. We are really proud of this achievement as it demonstrates that Costello Medical is meeting the highest standards of verified social and environmental performance. We underwent a rigorous assessment that covered the whole of our business including employee benefits, charitable giving and sustainability. We believe this certification is external validation of our mission to be a force for good.The Recruitment ProcessOur recruitment process includes a telephone interview with a member of the Talent Acquisition team, followed by an assessment for you to complete in your own time. If successful, you will be invited to an interview with senior members of our People team and US office. Our standard recruitment process lasts around 3 weeks, however this can be adapted if necessary.This role will ideally commence in August 2023. However, additional start dates are available throughout the year, which occur on a monthly basis, and you will be asked to state your availability on your application form. We strongly recommend applying as early as possible so that we can begin processing your application.Please note that this role is available in our Boston office. You can learn more about our office locations here: (link removed)/careers/locations BenefitsWhat We Offer A starting salary of $45,000 to $47,000 per annum, depending on your previous experience. Salary increases are awarded annually and again on promotion Private medical and dental insurance 23 days vacation leave plus 6 public holidays The chance to work from home for up to half of your working time Retirement savings via a 401k plan with company matching of employee contributions of 4% Student Loan Repayment Program with company contributions of $100 per month Paid funding for external education and study leave Life insurance Comprehensive travel insurance Flexible and reasonable working hours Regular company-funded social activities Please click here to learn about our reward package and the other benefits of working for Costello Medical: (link removed) How to ApplyYou are required to submit your resume and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical. Please contact the Talent Acquisition team at recruitment@costellomedical.com if you have any questions about the role or application process.Visa SponsorshipWe welcome applications from international candidates, but we are unfortunately unable to provide visa sponsorship for working visas. Therefore, you must have the right to work in the US independently from the company.