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Our team at Snell Collision is looking to add a Collision Estimator to the team.

Snell Motor Companies is comprised of Land Rover Austin, Land Rover Dallas, Land Rover Frisco, Jaguar Austin, Jaguar Dallas, Jaguar Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated, the Snell family began serving the Dallas community in 1973.

They were awarded one of the first Land Rover franchises in the country as well as one of the first to build the free-standing Land Rover Centre concept. They continue to be one of the largest Land Rover dealerships in North America. Between Land Rover Austin, Land Rover Dallas, and Land Rover Frisco, they have earned more than 15 Pinnacle Awards for outstanding performance in customer service, sales, and business excellence.

A Collision Estimator creates an exceptional customer experience while creating customer loyalty. The Collision Estimator acts as a liaison between the customer and the service technician, your role will include but not be limited to the following:managing and completing the full estimates and full cycle repair process managing to ensure quality repairs are provided in a timely manner. This position requires the ability to learn and communicate detailed repair processes to Customers, Parts Managers and Body Technicians.

Requirements

• Assure that each vehicle is in a position that a complete and accurate damage appraisal is possible and that any needed disassembly is accomplished.
• Inspect the vehicle for damage to the structure, sheet metal, mechanical, electrical, glass and interior components and necessary refinishing to bring the vehicle to pre-accident condition.
• Note any non-collision damage or maintenance issues that may need repair
• Specify all needed repair operations, replacement parts and labor operations and/or sublet operations to be performed
• Review current estimating guide procedure pages to assure that all needed but not-included operations and parts or materials are specified.
• Prepare the computerized damage report
• Communicate with the CSR, customer, and insurance adjuster as needed to obtain approval for the repair (sell the repair)
• Review damage appraisals with technicians as appropriate to clearly explain needed repairs, any customer pay items, and special instructions
• Follow-up on any repairs requiring supplements to promptly obtain approvals
• Audit insurance estimates for proactive supplements
• Must be detail oriented
• Must have a complete and thorough understanding of vehicle construction, estimating guides, procedure pages, and insurer needs
• 2+ years preferred as a Collision Estimator preferred.

Benefits

• 401(k)
• Non DRP Shop
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance