• Achieves and exceeds all sales and activity goals set for the position.
• Receives incoming telephone/ email inquiries from existing customers.
• Initiates outgoing communication to customers to sell designated products and inform customers of route cut-off information, back orders, and other information to the customer on a day-to-day basis.
• Initiates outgoing telephone calls to prospects to introduce Style Crest products and programs.
• Works with Territory Sales Manager to maintain and grow existing business, and follow up on prospects/ sales leads.
• Informs customers of new products, programs and services and attempts to up sell or recommend substitutes.
• Listens to customer requests or concerns. Institutes the proper procedure to resolve these issues or to fulfill the customer requests.
• Accurately maintains customer records and sales reports to ensure prompt and efficient handling of business.
• Communicates efforts with credit department to ensure that all orders are cleared and released.
• Develops and maintains positive relationships with internal and external customers.

Qualified candidates will possess the following knowledge, experience, skills and abilities:

• Bachelor's Degree is a sale or business-related field is preferred.
• Demonstrates a customer service attitude with the ability to be a team player.
• Strong written and verbal communication skills with excellent follow up abilities.
• Excellent data entry both in terms of accuracy and quantity. Ability to key accurately verbal and faxed customer orders.
• Detailed oriented with the ability to multi-task.
• Questions items that do not look correct and can problem solve on the spot.
• Proficient with Microsoft Office products (Word, Excel and Outlook). AS400 experience desirable.
• Prior experience using CRM is a plus.