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Senior SCCM Engineer
Location: SFO, CA- Can be remote- has to work PST hours
JD:
Client is looking for a Senior Systems Engineer on their Client Engineering team.
The ideal candidate will be comfortable thriving in ambiguity and have the flexibility to succeed in a fast-paced, changing environment. This role will be managing a wide range of devices and operating systems, including Windows, Mac, iOS, Linux. In addition, the engineer will collaborate with other technical teams to triage support tickets and serve as a service desk request escalation point.
The role requires knowledge of standard IT best practices, policies, and procedures, which include, but are not limited to IT security, computer operations, and change management. The ideal candidate will hold themselves and others to a high bar on providing the first-class service. A technical mindset, and the willingness and ability to explain technical concepts to those who are less technical is essential to this role.
Requirements:
- 5-10 years of experience
- SCCM Current Branch experience (2-5 years)
- Cloud Application Management/Configuration
- Proven ability to document process
- Experience working with L1/L2 teams
- Technical Training, degree, or Industry Certifications
- Experience in Retail Services technical support a plus
Technical Requirements
Requirements:
- Windows 10/11
- MacOS
- Linux (Plus)
- Understand deployment methodologies for the above Operating Systems
- Proven experience managing patching
- Building applications/packages for deployments
- Understanding of Co-Management (Intune)
- Operating System Deployment (OSD)
- Microsoft Office Deployment and updating best practices
- Azure AD
- On-Prem Active Directory experience
- Group Policy
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- Must understand the best practices around building and maintaining GPO in both a corporate and retail environment.
- Management of Client Systems
- Endpoint Management experience
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- Microsoft Endpoint Manager
- Workspace One
Lenora Systems Inc
