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Configuration Analyst
Location:
US-PA-Yardley
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MMIT, a Norstella company, is focused on solving the "what and why" of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT`s expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions. For more information, visit (link removed) and follow us on LinkedIn(link removed)>

THE TEAM

The Client Delivery Services (CDS) team delivers timely and accurate configuration and design of client solutions. We are an integral part of the Client Services team to support the onboarding, expansion and configuration of changes related to MMIT products for our clients.

THE ROLE

In this role as Configuration Analyst Data Feed (CA) you will be the recognized product specialist from a technical and data perspective. You will help to configure our data feed products (Adhocs and Historical Feed) for our clients and execute tasks related to our project plans.

To succeed in this role, you will:

  • Configure client and ad-hoc clients according to business requirements, assessing feasibility and collaborating with Project Team to refine requirements as needed
  • Proficient in understating requirements and objectives by a thorough understanding of business systems and requirements
  • Detailed understanding of our data and the ability to assist the project lead with data questions
  • Approach QA with tenacity, executing thorough QA processes and ensuring client expectations are met. Working directly with Data Intelligence Analyst to help support their need for support
  • Continuously update/maintain configuration documentation and offer areas of improvement
  • Effectively manage multiple high-level configurations at the same time and adjust SLAs as needed to assist with delivery
  • Collaborate with project team and other MMIT teams to ensure configurations are completed within schedule and correctly
  • Excels in environments of ambiguity, change, and rapid iteration

Requirements

  • Bachelors Degree or relevant experience required
  • 1-3 yrs. of professional experience
  • Excellent time management and prioritization skills
  • Fundamental understanding of Pharma and Market access space
  • Solid knowledge of design and visual principles
  • Excellent written and verbal communication skills
  • Analytical, critical thinking and creative problem-solving skills
  • Excellent relationship building skills and working collaboratively with internal teams
  • Solid organizational skills including attention to detail and multitasking skills
  • Knowledge of Jira, Confluence, Smartsheet and Microsoft Office is preferred

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesnt. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits

WHAT WE OFFER YOU

  • Medical and prescription drug benefits
  • Health savings accounts or flexible spending accounts
  • Dental plans and vision benefits
  • Basic life and AD&D Benefits
  • 401k retirement plan
  • Short and Long Term Disability
  • Education benefits
  • Maternity leave
  • Paid parental leave
  • Paid time off

The expected base salary for this position ranges from $44,000 to $53,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

MMIT is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value peoples differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individuals abilities, skills, performance and behavior and our business requirements. MMIT operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you.

MMIT

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