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Vasion is looking for a pre-sales Systems Engineer that exemplifies our core values to join our growing team. At Vasion, we are committed to making digital transformation attainable for everyone by building an affordable, integrated SaaS solution that simplifies business processes. With offices located in St. George, Utah and Lehi, Utah, and the ability to work remotely across the United States, Vasion offers a flexible work environment.

You will be the primary technical resource for new sales focused on SMB, Commercial, and Channels. You will also have responsibility for post-sales, partner, and professional services implementations. The selected candidate is responsible for actively driving sales and managing the technology implementation of our software. The SE will provide a broad range of expertise to analyze, propose change and determine its effectiveness from the perspective of the customer. At each phase, the candidate must be able to identify and remove technical barriers implementing the software. The candidate must be able to articulate the technology and product positioning to both business and technical users. The candidate must be able to establish and maintain strong relationships throughout the implementation cycle and promote customer satisfaction.

SE responsibilities include, but are not limited to the following:

• Customer requirements gathering

• Give technical product expertise and recommendations to customers and partners while developing the role as a trusted technical advisor
• Install and ensure excellent customer experience with Proof Of Concepts (POC), quickly and effectively overcoming any technical barriers encountered along the way
• Teamwork and collaboration with Professional Services, Systems Integration, Sales, Engineering, Support, Product Management, and Customer Success to effectively coordinate project execution and completion hand-off
• Prompt, concise, and friendly communications providing high quality service and leadership to align with customer goals and requests
• Make recommendations and provide guidance to produce high quality documentation
• Top quality customer service

Ideal Qualities of the Vasion SE:

• An enthusiastic person who loves working in an entrepreneurial environment with smart, talented, and passionate individuals who just happen to make and sell amazing software
• Have a strong desire to succeed by owning the entire sales lifecycle, from demo to trial to close, as well as driving post-sales activities from product purchase to SOW deliverance
• Adept at multitasking to achieve individual, team and organizational goals
• Practiced at public speaking, delivering presentations and product installation
• Ability to Listen, Understand, Adapt, and Articulate:
  • Listen to the customer tell their story
  • Understand the challenges the customer faces
  • Adapt messaging to identify solutions
  • Articulate a winning game plan to the customer

Desired Technical Skills:

• Understanding of LANs, VLANs, SaaS and WANs
• Windows Server and Desktop Operating Systems
• Working knowledge of VDI (Citrix, VMware, ESXi, Hyper-V, IGEL & Google Cloud Platform)
• Working knowledge of Active Directory and LDAP
• Working knowledge of Idp (Okta, Azure, etc.)
• Working knowledge of applications deployment using GPO, SCCM, or others
• Microsoft Office Suite, html basics, basic scripting, website administration, and IIS
• Mastery of one or more client operating systems: Microsoft, Apple OSX, Chromebooks, Linux Ubuntu, RedHat, IGEL
• Salesforce, Microsoft Office, and Google Docs experience a plus

Professionalism:

• Excellent written and verbal skills
• Highly organized with ability to manage multiple projects
• Proven experience interfacing with professional level management
• Ability to work in a team-based environment on large scale deals
• Demonstrated ability to work independently to develop client relationships
• Does not let important details slip through the cracks or derail a project

Requirements

• US Federal Clearance preferred
• HS diploma: Associates/Bachelors preferred
• 2+ years of related Microsoft IT desktop support experience
• 2+ years Network/LAN/System administration experience
• 2+ years Customer Service
• One or more Industry certifications: MCSE, MCTS, MCSA, MCP, Novell CNE, VMWare VCA, Apple ACDP, Novell CNE, CompTIA Network+, and/or Security+

Note: Remote work is available for this position. A US federal clearance would be a plus.

Benefits

• Flexible work environment
• Paid parental leave
• Vacation Bonus
• Flexible paid time off
• Competitive pay
• A full suite of traditional benefits
• Training/Advancement opportunities
• 401k with company-match and immediate vesting
• Financial wellness education
• Company-contributed HSA
• Onsite perks include gym, pickleball, snacks & drinks, arcade, theater room, etc.

OUR CORE VALUES

Vasion looks for people who will exemplify its core values and are driven to become:

• Action Owners (Extreme Ownership by Jocko Willink and Leif Babin)
• Candor Seekers (Radical Candor by Kim Scott)
• Relationship Builders (Leadership and Self-deception by The Arbinger Institute)
• Storytellers (Building a StoryBrand: Clarify Your Message So Customers Will Listen by Donald Miller)

ABOUT VASION

Vasion builds upon the companys enterprise print management technology and the ECM/document management expertise the company gained through its acquisition of MaxxVault to enable organizations to digitize content and automate business processes to drive compliance, scalability, and accountability. With Vasions SaaS platform, businesses can capture analog and digital content, automate workflows, and securely manage content wherever it is stored. The company has been included multiple times on the Inc. 5000 and Deloitte Fast 500 lists of fastest growing companies in North America. For more information visit (link removed)

ADDITIONAL INFORMATION

Vasion is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, and other legally protected characteristics.