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Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic, Waterloo Counseling Center, and TeleKind (telemedicine services). Read more about THA here: (link removed)(link removed)>

THA is seeking a Testing Supervisor to provide safe, confidential HIV and STI testing in San Antonio and the surrounding community. This role will report to the Outreach and Testing Manager in Austin. This is a full-time, non-exempt position requiring 40 hours a week with some night and weekend hours.

What you would do:

• Supervise and manage testing specialist staff.
• Act as site supervisor for community mobile testing events, including but not limited to services, outreach policies, vehicle maintenance, volunteer and patient oversight.
• Act as site supervisor for walk-in testing and treatment clinic, including but not limited to overseeing daily operations of clinic, services, site policies, staff development, and patient flow
• Work with program staff to ensure quality patient care and services are delivered in a supportive, gender-affirming, and sex-positive environment
• Assist program manager with oversight of day-to-day tasks related to HIV/STI testing such as chart audits and staff observations as well as monitoring inventory, coordination of testing events, training, and other related activities.
• Provide culturally competent anonymous and confidential HIV and STI testing, risk assessment, and deliver results.
• Educate individuals and groups about HIV and antibody testing, STI testing and treatments, & HIV and STI prevention education and counseling.
• Assist in assessing need to refer clients to medical providers and support services, linking clients to appropriate community resources, and conducting follow-up activities.
• Provide harm reduction counseling around drug use and sexual wellness and health
• Utilize and promote infection control measures and universal precautions to maintain high quality of health and safety during outreach events
• Assist program staff with data entry, quality assurance, and preparing data for grant reports.
• Participate in special testing and outreach events in community settings, public sex environments, online, as well as other venues to reach populations of focus including: MSM, Spanish-speaking communities, communities of color, transgender and gender non-binary individuals, sex workers, individuals without a home, and persons who inject drugs to recruit into HIV and STI prevention programs, testing, and services.
• Maintain a system of confidentiality according to clinics policies and procedures and HIPAA guidelines
• Provide leadership, coaching, support, and training to staff
• Participate and/ or lead in regular staff meetings, supervision meetings, and other meetings as needed
• Other duties as assigned
• This is a full-time, non-exempt position requiring 40 hours a week with some night and weekend hours.

How you describe your skills:

• Listening is one of your key strengths
• You are also able to manage highly confidential information and situations with the utmost discretion
• You are the model of the organizations values and people can readily point to you as an example of how to be
• You love what you do
• You like to plan, but you are ok with plans changing and can effectively help others manage change

• You have excellent verbal and written communication skills
• You consistently meet or beat deadlines in a fast-paced, quickly changing environment
• You are able to organize daily workload by priorities
• You are adaptable and able to manage change
• You have the ability to perform physical tasks related to office administration (such as seeing, sitting, typing, standing, walking, turning, reaching, bending, stooping, and turning during the course of the day)
• You have the ability to lift and carry up to 25 pounds on a regular basis

• You have great attention to detail while able to see the bigger picture
• You have a passion and connection to the communities we serve

• You understand when it is prudent to seek outside expertise
• Your friends describe your personality as positively contagious
• You balance People and Process
• You like being out in the community and not at a desk
• You value great benefits and a mission driven work culture

Compensation

Based on job duties and requirements, this position is placed in salary band 40 with an hourly pay range of $18.61- $21.12. Initial placement within this range will be based on hired candidate's qualifications and relevant experience.

EOE Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements

Your previous work life and education must include:

• High school diploma or GED
• Valid Drivers License
• 2+ years direct experience in HIV/STI testing
• Strong understanding of HIV and STI prevention issues and how they affect or influence service delivery
• Experience working successfully with ethnic, racial, economic, and sexually diverse populations.
• Phlebotomy certification
• Completion of Foundations of Testing and Navigation (may complete within first 3 months of hire)

Your previous work life and education ideally would include:

• Bachelors degree
• Experience in community health settings
• Familiarity with grant funded testing programs
• Familiarity and experience using a trauma-informed approach to working with individuals
• Experience and comfort in discussing issues related to substance use, harm reduction, homelessness, mental health, gender care and LGBTQ communities
• Previous experience with managing and training staff
• Previous experience with volunteer recruitment, training, and management/oversight

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b) + Employer Match after 6 months employment
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Disability (Short Term & Long Term)
• Training & Development