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Surgical Care Coordinator Front Desk Location: US-WA-Arlington Email this job to a friend
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Northwest Eyes, is a progressive ophthalmic medical and surgical practice, we are searching for a Surgical Care Coordinator to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued. Responsibilities include: - Provide excellent patient care and service to our patients, greeting them and checking them in, taking payments, and other front desk responsibilities.
- Schedule ophthalmic surgeries for the ambulatory surgery center including verifying authorizations, setting appointments for pre-surgery testing, scheduling post-op appointments, confirming all IOLs, etc. are ordered for surgery, checking health issues, meds for possible needed pre-authorization, and verifying that equipment required for surgery is available at external locations.
- Coordinate, complete, and verify all required surgery paperwork according to established procedures.
- Communicate thoroughly with patients regarding pre-op requirements.
- Facilitate patient surgery day including completing any outstanding paperwork with the patient, completing charts for surgery staff, completing charts after surgery, and faxing follow-ups to Optometrists.
- Any other duties as assigned
An ideal candidate will be patient-focused with a love for the senior community.
Requirements - High School Diploma.
- Minimum two-year Ophthalmology or medical clinic experience in surgery scheduling or patient services is preferred
- Proficient with computers, Microsoft Office products, G-Suite environment, and strong keyboarding skills
- Basic knowledge of Medical Terminology
- Basic math skills
- Demonstrate a strong ability to multitask
- Maintain a professional presentation, patient confidentiality and have strong interpersonal skills
- Excellent verbal and written communication for exemplary customer service
- Strong organization and attention to detail
Benefits - Competitive Salary $18- $20
- Medical, Dental, and Vision Insurance
- Robust Ancillary Benefits
- 401(k) Plan with employer contribution
- Company Paid Life Insurance
- Generous PTO/Holiday
- EEO Statement
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