Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant(link removed)>

Key Responsibilities

• Manage customer service emails, responding promptly and effectively to inquiries, concerns, and feedback.
• Create and manage a weekly newsletter, curating valuable content, updates, and promotions for subscribers.
• Engage with customers through direct messages (DMs), comments, and other interactions on platforms such as Instagram and Facebook, fostering positive relationships and addressing inquiries.
• Manage and curate our Pinterest account, creating visually appealing pins and boards to drive engagement and attract target audience.
• Edit videos for reels and short-form content, ensuring high-quality visuals and engaging storytelling.
• Develop systems and processes for onboarding new ambassadors, streamlining the process and ensuring a seamless experience.
• Create collages featuring new product drops, showcasing the range and generating excitement among customers.
• Maintain an updated and organized list of the customer base, tracking information and preferences to provide personalized experiences.
• Follow up with customers who made purchases, gathering testimonials and feedback to enhance our brand reputation and inform future marketing strategies.
• Assist with various projects as needed, demonstrating flexibility and the ability to contribute to different aspects of business.

Requirements

• Experience in digital marketing and content creation is a must, with a strong understanding of customer engagement strategies, content management, and analytics.
• You MUST be available during regular business hours.
• Interest or knowledge in the beauty or skincare industry is a plus, enabling effective communication and understanding of target audience.
• Detail-oriented approach, ensuring accuracy in all customer interactions, newsletters, and visual content.
• Ability to meet deadlines, prioritize tasks, and manage time effectively to ensure timely delivery of projects and responses.
• Strong organizational skills, intuitively creating systems and processes to streamline operations and enhance efficiency.
• Excellent written and verbal communication skills, fostering positive customer relationships and conveying information effectively.
• Availability to work 5-10 hours per week, with flexibility to adjust workload as needed.
• Must be located in the Eastern, Central, Mountain, or Pacific Time Zone.

Benefits

There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.